All Systems Operational

About This Site

This page list all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.

Apricot Operational
90 days ago
100.0 % uptime
Today
ETO Operational
90 days ago
100.0 % uptime
Today
Penelope Operational
90 days ago
100.0 % uptime
Today
EveryAction Operational
90 days ago
100.0 % uptime
Today
NGP VAN Operational
90 days ago
100.0 % uptime
Today
CyberGrants Operational
90 days ago
100.0 % uptime
Today
Network for Good Operational
90 days ago
100.0 % uptime
Today
GiveGab Operational
90 days ago
100.0 % uptime
Today
GiveGab Enterprise Operational
90 days ago
100.0 % uptime
Today
Salsa Operational
90 days ago
100.0 % uptime
Today
DonorTrends Operational
90 days ago
100.0 % uptime
Today
Mobilize Operational
90 days ago
100.0 % uptime
Today
ActionKit Operational
90 days ago
100.0 % uptime
Today
WeSpire Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Penelope Monthly Maintenance - Canada, US, UK Jul 13, 2024 21:00 - Jul 14, 2024 01:00 EDT
Penelope in North America and the UK is currently undergoing regular monthly maintenance. Maintenance occurs on the 2nd Saturday of the month from 1am-5am UTC.
Posted on Jun 11, 2024 - 17:03 EDT
Network for Good will be undergoing regular scheduled maintenance on July 20 from 4am to 5am EDT.
During this time the application may be unavailable to users at times.

Posted on Jul 02, 2024 - 12:10 EDT
EA and NGP VAN Monthly Maintenance Jul 20, 2024 06:00-07:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 18, 2024 - 12:48 EDT
Scheduled - EA and NGP VAN are currently undergoing regular monthly maintenance.
Jun 11, 2024 - 16:59 EDT
EA and NGP VAN Monthly Maintenance Jul 21, 2024 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 11, 2024 - 17:00 EDT
EA and NGP VAN Monthly Maintenance Jul 22, 2024 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 11, 2024 - 17:01 EDT
ETO AU Monthly Patching Jul 26, 2024 10:00-14:00 EDT
ETO in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Friday of the month from 2pm-6pm UTC.
Posted on Jun 11, 2024 - 16:47 EDT
ETO Monthly Maintenance - US Private Jul 27, 2024 20:00 - Jul 28, 2024 08:00 EDT
ETO US Private is undergoing scheduled server maintenance which includes SQL server upgrades to version 2022.
Posted on Jun 11, 2024 - 16:51 EDT
ETO Monthly Maintenance - Canada, US Public and US Private Jul 27, 2024 21:00 - Jul 28, 2024 01:00 EDT
ETO in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Saturday of the month from 1am - 5am UTC.
Posted on Jun 11, 2024 - 16:49 EDT
Apricot AU Monthly Maintenance Aug 2, 2024 10:00-14:00 EDT
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on Jun 11, 2024 - 17:01 EDT
Apricot Monthly Maintenance - Canada and US Aug 3, 2024 21:00 - Aug 4, 2024 01:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
Posted on Jun 11, 2024 - 17:02 EDT
Penelope AU monthly maintenance Aug 9, 2024 09:00-13:00 EDT
Penelope in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 2nd Friday of the month from 2pm-6pm UTC.
Posted on Jun 11, 2024 - 17:08 EDT
Penelope Monthly Maintenance - Canada, US, UK Aug 10, 2024 21:00 - Aug 11, 2024 01:00 EDT
Penelope in North America and the UK is currently undergoing regular monthly maintenance. Maintenance occurs on the 2nd Saturday of the month from 1am-5am UTC.
Posted on Jun 11, 2024 - 17:08 EDT
EA and NGP VAN Monthly Maintenance Aug 17, 2024 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 11, 2024 - 17:04 EDT
EA and NGP VAN Monthly Maintenance Aug 18, 2024 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 11, 2024 - 17:04 EDT
EA and NGP VAN Monthly Maintenance Aug 19, 2024 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 11, 2024 - 17:05 EDT
ETO AU Monthly Patching Aug 30, 2024 10:00-14:00 EDT
ETO in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Friday of the month from 2pm-6pm UTC.
Posted on Jun 11, 2024 - 17:07 EDT
ETO Monthly Maintenance - Canada, US Public and US Private Aug 31, 2024 21:00 - Sep 1, 2024 01:00 EDT
ETO in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Saturday of the month from 1am - 5am UTC.
Posted on Jun 11, 2024 - 17:07 EDT
Apricot AU Monthly Maintenance Sep 6, 2024 10:00-14:00 EDT
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on Jun 11, 2024 - 17:03 EDT
Apricot Monthly Maintenance - Canada and US Sep 7, 2024 21:00 - Sep 8, 2024 01:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
Posted on Jun 11, 2024 - 17:10 EDT
Penelope AU monthly maintenance Sep 13, 2024 09:00-13:00 EDT
Penelope in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 2nd Friday of the month from 2pm-6pm UTC.
Posted on Jun 11, 2024 - 17:11 EDT
Penelope Monthly Maintenance - Canada, US, UK Sep 14, 2024 21:00 - Sep 15, 2024 01:00 EDT
Penelope in North America and the UK is currently undergoing regular monthly maintenance. Maintenance occurs on the 2nd Saturday of the month from 1am-5am UTC.
Posted on Jun 11, 2024 - 17:11 EDT
EA and NGP VAN Monthly Maintenance Sep 21, 2024 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 11, 2024 - 17:05 EDT
EA and NGP VAN Monthly Maintenance Sep 22, 2024 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 11, 2024 - 17:06 EDT
EA and NGP VAN Monthly Maintenance Sep 23, 2024 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 11, 2024 - 17:06 EDT
ETO AU Monthly Patching Sep 27, 2024 10:00-14:00 EDT
ETO in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Friday of the month from 2pm-6pm UTC.
Posted on Jun 11, 2024 - 17:12 EDT
ETO Monthly Maintenance - Canada, US Public and US Private Sep 28, 2024 21:00 - Sep 29, 2024 01:00 EDT
ETO in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Saturday of the month from 1am - 5am UTC.
Posted on Jun 11, 2024 - 17:30 EDT
Apricot AU Monthly Maintenance Oct 4, 2024 10:00-14:00 EDT
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on Jun 11, 2024 - 17:16 EDT
Apricot Monthly Maintenance - Canada and US Oct 5, 2024 21:00 - Oct 6, 2024 01:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
Posted on Jun 11, 2024 - 17:16 EDT
Penelope AU monthly maintenance Oct 11, 2024 09:00-13:00 EDT
Penelope in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 2nd Friday of the month from 2pm-6pm UTC.
Posted on Jun 11, 2024 - 17:23 EDT
Penelope Monthly Maintenance - Canada, US, UK Oct 12, 2024 21:00 - Oct 13, 2024 01:00 EDT
Penelope in North America and the UK is currently undergoing regular monthly maintenance. Maintenance occurs on the 2nd Saturday of the month from 1am-5am UTC.
Posted on Jun 11, 2024 - 17:23 EDT
ETO AU Monthly Patching Oct 25, 2024 10:00-14:00 EDT
ETO in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Friday of the month from 2pm-6pm UTC.
Posted on Jun 11, 2024 - 17:21 EDT
ETO Monthly Maintenance - Canada, US Public and US Private Oct 26, 2024 21:00 - Oct 27, 2024 01:00 EDT
ETO in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Saturday of the month from 1am - 5am UTC.
Posted on Jun 11, 2024 - 17:21 EDT
Apricot AU Monthly Maintenance Nov 1, 2024 10:00-14:00 EDT
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on Jun 11, 2024 - 17:16 EDT
Apricot Monthly Maintenance - Canada and US Nov 2, 2024 21:00 - Nov 3, 2024 01:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
Posted on Jun 11, 2024 - 17:17 EDT
Penelope AU monthly maintenance Nov 8, 2024 09:00-13:00 EST
Penelope in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 2nd Friday of the month from 2pm-6pm UTC.
Posted on Jun 11, 2024 - 17:24 EDT
Penelope Monthly Maintenance - Canada, US, UK Nov 9, 2024 21:00 - Nov 10, 2024 01:00 EST
Penelope in North America and the UK is currently undergoing regular monthly maintenance. Maintenance occurs on the 2nd Saturday of the month from 1am-5am UTC.
Posted on Jun 11, 2024 - 17:24 EDT
EA and NGP VAN Monthly Maintenance Nov 16, 2024 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 11, 2024 - 17:18 EDT
EA and NGP VAN Monthly Maintenance Nov 17, 2024 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 11, 2024 - 17:19 EDT
EA and NGP VAN Monthly Maintenance Nov 18, 2024 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 11, 2024 - 17:19 EDT
ETO AU Monthly Patching Nov 22, 2024 10:00-14:00 EST
ETO in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Friday of the month from 2pm-6pm UTC.
Posted on Jun 11, 2024 - 17:21 EDT
ETO Monthly Maintenance - Canada, US Public and US Private Nov 23, 2024 21:00 - Nov 24, 2024 01:00 EST
ETO in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Saturday of the month from 1am - 5am UTC.
Posted on Jun 11, 2024 - 17:21 EDT
Apricot AU Monthly Maintenance Dec 6, 2024 10:00-14:00 EST
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on Jun 11, 2024 - 17:17 EDT
Penelope AU monthly maintenance Dec 13, 2024 09:00-13:00 EST
Penelope in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 2nd Friday of the month from 2pm-6pm UTC.
Posted on Jun 11, 2024 - 17:24 EDT
Penelope in North America and the UK is currently undergoing regular monthly maintenance. Maintenance occurs on the 2nd Saturday of the month from 1am-5am UTC.
Posted on Jun 11, 2024 - 17:24 EDT
ETO AU Monthly Patching Dec 20, 2024 10:00-14:00 EST
ETO in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Friday of the month from 2pm-6pm UTC.
Posted on Jun 11, 2024 - 17:22 EDT
EA and NGP VAN Monthly Maintenance Dec 21, 2024 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 11, 2024 - 17:19 EDT
ETO Monthly Maintenance - Canada, US Public and US Private Dec 21, 2024 21:00 - Dec 22, 2024 01:00 EST
ETO in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Saturday of the month from 1am - 5am UTC.
Posted on Jun 11, 2024 - 17:22 EDT
EA and NGP VAN Monthly Maintenance Dec 22, 2024 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 11, 2024 - 17:20 EDT
EA and NGP VAN Monthly Maintenance Dec 23, 2024 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 11, 2024 - 17:20 EDT
ActionKit Uptime
Fetching
Apricot Uptime
Fetching
CyberGrants Uptime
Fetching
DonorTrends Uptime
Fetching
ETO Uptime
Fetching
EveryAction Uptime
Fetching
GiveGab Uptime
Fetching
Mobilize Uptime
Fetching
NfG Uptime
Fetching
NGP VAN Uptime
Fetching
NPO Hub Uptime
Fetching
Penelope Uptime
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Salsa Uptime
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WeSpire Uptime
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Past Incidents
Jul 13, 2024
Completed - The scheduled maintenance has been completed.
Jul 13, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 05:00 EDT
Scheduled - Apricot US will be undergoing emergency maintenance on 2024-07-13 from 5:00am - 5:30am EDT.

During this maintenance window, users utilizing Apricot in the US may potentially experience some sluggish responses while navigating Apricot.

Jul 12, 07:42 EDT
Completed - The scheduled maintenance has been completed.
Jul 13, 05:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 04:00 EDT
Scheduled - Network for Good will be undergoing regular scheduled maintenance on July 13 from 4am to 5am EDT.
During this time the application may be unavailable to users at times.

Jul 2, 12:09 EDT
Jul 12, 2024
Resolved - This incident has been resolved.
Jul 12, 15:39 EDT
Investigating - As of 10:00 AM CT, some Apricot users are experiencing login issues. We are actively investigating the problem and will provide an estimated time for resolution as soon as possible.
Jul 12, 12:54 EDT
Completed - The scheduled maintenance has been completed.
Jul 12, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 09:00 EDT
Scheduled - Penelope in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 2nd Friday of the month from 2pm-6pm UTC.
Jun 11, 17:02 EDT
Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024
Completed - The scheduled maintenance has been completed.
Jul 7, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 21:00 EDT
Scheduled - Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
May 30, 09:45 EDT
Jul 6, 2024
Jul 5, 2024
Completed - The scheduled maintenance has been completed.
Jul 5, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 10:00 EDT
Scheduled - Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
May 30, 09:45 EDT
Resolved - This morning's incident has been resolved, and all Targeted Emails have been sent from that period of time.
Jul 5, 10:21 EDT
Monitoring - As of 9:59AM ET 2024-07-05, EveryAction should have expected performance with no degradation for users. Targeted Emails that were unable to send during the incident will send shortly. Final resolution will be updated when all Targeted Emails have sent.
Jul 5, 10:06 EDT
Identified - We have implemented a fix to the issue. We expect users impacted to see improved performance within EveryAction.
Jul 5, 09:56 EDT
Investigating - We are currently investigating issues impacting some EveryAction instances. Users impacted may experience degraded performance in the system as we work on a fix. Some Targeted Emails are succeeding, but affected users may see delays until the issue is resolved. EveryAction's API is also impacted by this issue.
Jul 5, 08:52 EDT
Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024

No incidents reported.

Jul 1, 2024

No incidents reported.

Jun 30, 2024
Completed - The scheduled maintenance has been completed.
Jun 30, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 04:00 EDT
Scheduled - Network For Good will be undergoing regular scheduled maintenance on Saturday, June 29th from 4:00am to 4:30am EDT.
During this 30 minute in window, the application may be unavailable to users at times.

Jun 25, 17:59 EDT
Jun 29, 2024