This page lists all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.
Apricot
Operational
90 days ago
100.0
% uptime
Today
ETO
Operational
90 days ago
100.0
% uptime
Today
Penelope
Operational
90 days ago
100.0
% uptime
Today
EveryAction
Operational
90 days ago
100.0
% uptime
Today
NGP VAN
Operational
90 days ago
100.0
% uptime
Today
ActionKit
Operational
90 days ago
100.0
% uptime
Today
CyberGrants
Operational
90 days ago
100.0
% uptime
Today
WeSpire
Operational
90 days ago
100.0
% uptime
Today
Network for Good
Operational
90 days ago
100.0
% uptime
Today
Grantmaker
Operational
90 days ago
100.0
% uptime
Today
GiveGab
Operational
90 days ago
100.0
% uptime
Today
GiveGab Enterprise
Operational
90 days ago
100.0
% uptime
Today
Salsa
Operational
90 days ago
99.98
% uptime
Today
DonorTrends
Operational
90 days ago
100.0
% uptime
Today
Mobilize
Operational
90 days ago
99.98
% uptime
Today
Nonprofit Hub
Operational
90 days ago
100.0
% uptime
Today
Test
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Donor Drive will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:26 EST
Give Gab will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:25 EST
Network for Good will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:26 EST
WeSpire will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window. Posted on
May 20, 2026 - 09:05 EDT
One Cause will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window. Posted on
Jan 11, 2026 - 20:34 EST
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:33 EST
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:33 EST
NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window. Posted on
Jan 11, 2026 - 20:34 EST
Penelope in North America and the UK will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window. Posted on
Jan 11, 2026 - 20:37 EST
Mobilize will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:34 EST
Donor Drive will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:36 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:35 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:35 EST
Salsa will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window. Posted on
Jan 11, 2026 - 20:38 EST
CyberGrants will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 13, 2026 - 16:57 EDT
Network for Good will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:36 EST
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:35 EDT
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:44 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:22 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:23 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:23 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:36 EDT
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:48 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:24 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:24 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:26 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:43 EDT
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:45 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:26 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:27 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:27 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:36 EDT
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:45 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:37 EDT
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:46 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:28 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:28 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:29 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:37 EDT
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:47 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:29 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:30 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 14, 2026 - 16:30 EDT
Completed -
The scheduled maintenance has been completed.
May 18, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 06:00 EDT
Scheduled -
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jan 11, 20:27 EST
Completed -
The scheduled maintenance has been completed.
May 17, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 06:00 EDT
Scheduled -
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jan 11, 20:27 EST
Completed -
The scheduled maintenance has been completed.
May 16, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 06:00 EDT
Scheduled -
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jan 11, 20:27 EST
Resolved -
This incident has been resolved.
May 15, 12:24 EDT
Monitoring -
A fix has been implemented to address the issue. We will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.
May 15, 10:29 EDT
Update -
As we work to resolve this issue, you may experience a slight disruption. Please monitor this page for further updates.
May 15, 10:05 EDT
Investigating -
We are aware of an ongoing issue that is impacting some users from being able to access Salsa CRM. Our engineers are actively investigating this and working to resolve this issue. Please monitor this page for further updates.
May 15, 09:20 EDT
Completed -
The scheduled maintenance has been completed.
May 13, 17:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 09:00 EDT
Scheduled -
Every Action is currently undergoing a user migration today. Access to the system will be maintained during this time and users will still be able to login.
If you encounter an error indicating incorrect login credentials, please try using the password reset feature to change your password to resolve the error. If you continue to encounter issues logging in after that, please log a ticket and our support team will be happy to assist you.
Completed -
The scheduled maintenance has been completed.
May 12, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 03:00 EDT
Scheduled -
Salsa will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
May 1, 09:01 EDT
Resolved -
This incident has been resolved.
May 11, 16:18 EDT
Investigating -
We are currently investigating an issue that is blocking access into Apricot for specific customers. We are reviewing this as a top priority and working to remediate as soon as possible. Please monitor this page for further updates.
May 11, 15:54 EDT
Completed -
The scheduled maintenance has been completed.
May 11, 05:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 01:01 EDT
Scheduled -
Mobilize will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jan 11, 20:27 EST
Completed -
The scheduled maintenance has been completed.
May 11, 05:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 01:00 EDT
Scheduled -
CyberGrants will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jan 11, 20:25 EST
Completed -
The scheduled maintenance has been completed.
May 9, 09:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 08:00 EDT
Scheduled -
CyberGrants will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Mar 27, 14:57 EDT
Resolved -
As of 11:59 AM ET, the earlier issue that caused users to receive an error when editing a draft message in Targeted Email has been resolved. We are continuing to monitor for any further issues.
May 8, 12:04 EDT
Investigating -
We are currently investigating an issue that is causing users to receive an error when editing draft messages in Targeted Email. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
May 8, 11:48 EDT