Bonterra & NGP VAN Incidents & Maintenance Status

All Systems Operational

About This Site

This page lists all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.

Uptime over the past 90 days. View historical uptime.

Apricot Operational

90 days ago

100.0 % uptime

Today

ETO Operational

90 days ago

99.91 % uptime

Today

Penelope Operational

90 days ago

99.55 % uptime

Today

EveryAction Operational

90 days ago

100.0 % uptime

Today

NGP VAN Operational

90 days ago

100.0 % uptime

Today

ActionKit Operational

90 days ago

100.0 % uptime

Today

CyberGrants Operational

90 days ago

99.92 % uptime

Today

WeSpire Operational

90 days ago

100.0 % uptime

Today

Network for Good Operational

90 days ago

99.97 % uptime

Today

Grantmaker Operational

90 days ago

100.0 % uptime

Today

GiveGab Operational

90 days ago

100.0 % uptime

Today

GiveGab Enterprise Operational

90 days ago

100.0 % uptime

Today

Salsa Operational

90 days ago

99.98 % uptime

Today

DonorTrends Operational

90 days ago

100.0 % uptime

Today

Mobilize Operational

90 days ago

99.99 % uptime

Today

Nonprofit Hub Operational

90 days ago

99.82 % uptime

Today

Test Operational

90 days ago

100.0 % uptime

Today

DonorDrive Operational

90 days ago

100.0 % uptime

Today

OneCause Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Apricot AU Monthly Maintenance Jul `31`, `2026` `09:00`-`13:00` EDT

Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:36 EDT

NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Aug `3`, `2026` `01:00`-`05:00` EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 17:08 EDT

Scheduled - NPO Hub, Grantwriter, Grantmaker, and Que will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Jun 29, 2026 - 16:50 EDT

OneCause will undergo scheduled maintenance Aug `3`, `2026` `01:00`-`05:00` EDT

OneCause will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:11 EDT

Apricot Monthly Maintenance - Canada and US Aug `3`, `2026` `01:00`-`05:00` EDT

Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:48 EDT

Penelope AU maintenance Aug `7`, `2026` `09:00`-`13:00` EDT

Penelope in Australia will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jul 03, 2026 - 11:14 EDT

Penelope Maintenance - Canada, US, UK Aug `10`, `2026` `01:00`-`05:00` EDT

Penelope in North America and the UK will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jul 03, 2026 - 11:14 EDT

Mobilize Monthly Maintenance Aug `10`, `2026` `01:00`-`05:00` EDT

Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 03, 2026 - 11:54 EDT

CyberGrants Maintenance Aug `10`, `2026` `01:00`-`05:00` EDT

CyberGrants will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 05, 2026 - 10:32 EDT

EA and NGP VAN Monthly Maintenance Aug `15`, `2026` `06:00`-`07:00` EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:24 EDT

EA and NGP VAN Monthly Maintenance Aug `16`, `2026` `06:00`-`07:00` EDT

Give Gab Enterprise Maintenance Aug `17`, `2026` `01:00`-`05:00` EDT

Give Gab Enterprise will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 05, 2026 - 10:40 EDT

EA and NGP VAN Monthly Maintenance Aug `17`, `2026` `06:00`-`07:00` EDT

ETO AU will undergo scheduled maintenance Aug `21`, `2026` `10:00`-`14:00` EDT

ETO AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT

DonorDrive will undergo scheduled maintenance Aug `21`, `2026` `21:00` - Aug `22`, `2026` `01:00` EDT

DonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:10 EDT

Give Gab Maintenance Aug `24`, `2026` `01:00`-`05:00` EDT

Give Gab will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 05, 2026 - 10:33 EDT

ETO - Canada, US Public, and US Private will undergo scheduled maintenance Aug `24`, `2026` `01:00`-`05:00` EDT

ETO - Canada, US Public, and US Private will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT

Network for Good will undergo scheduled maintenance Aug `24`, `2026` `01:00`-`05:00` EDT

Network for Good will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:11 EDT

Apricot AU Monthly Maintenance Sep `4`, `2026` `09:00`-`13:00` EDT

OneCause will undergo scheduled maintenance Sep `7`, `2026` `01:00`-`05:00` EDT

NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Sep `7`, `2026` `01:00`-`05:00` EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 17:21 EDT

Apricot Monthly Maintenance - Canada and US Sep `7`, `2026` `01:00`-`05:00` EDT

Penelope AU maintenance Sep `11`, `2026` `09:00`-`13:00` EDT

Mobilize Monthly Maintenance Sep `14`, `2026` `01:00`-`05:00` EDT

Penelope Maintenance - Canada, US, UK Sep `14`, `2026` `01:00`-`05:00` EDT

DonorDrive will undergo scheduled maintenance Sep `18`, `2026` `21:00` - Sep `19`, `2026` `01:00` EDT

EA and NGP VAN Monthly Maintenance Sep `19`, `2026` `06:00`-`07:00` EDT

ActionKit will undergo scheduled maintenance Sep `19`, `2026` `23:30` - Sep `20`, `2026` `01:30` EDT

ActionKit will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT

EA and NGP VAN Monthly Maintenance Sep `20`, `2026` `06:00`-`07:00` EDT

EA and NGP VAN Monthly Maintenance Sep `21`, `2026` `06:00`-`07:00` EDT

ETO AU will undergo scheduled maintenance Sep `25`, `2026` `10:00`-`14:00` EDT

ETO - Canada, US Public, and US Private will undergo scheduled maintenance Sep `28`, `2026` `01:00`-`05:00` EDT

Network for Good will undergo scheduled maintenance Sep `28`, `2026` `01:00`-`05:00` EDT

Apricot AU Monthly Maintenance Oct `2`, `2026` `09:00`-`13:00` EDT

Apricot Monthly Maintenance - Canada and US Oct `5`, `2026` `01:00`-`05:00` EDT

OneCause will undergo scheduled maintenance Oct `5`, `2026` `01:00`-`05:00` EDT

NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Oct `5`, `2026` `01:00`-`05:00` EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 17:22 EDT

Mobilize Monthly Maintenance Oct `12`, `2026` `01:00`-`05:00` EDT

DonorDrive will undergo scheduled maintenance Oct `22`, `2026` `21:00` - Oct `24`, `2026` `01:00` EDT

ETO AU will undergo scheduled maintenance Oct `23`, `2026` `10:00`-`14:00` EDT

Network for Good will undergo scheduled maintenance Oct `26`, `2026` `01:00`-`05:00` EDT

ETO - Canada, US Public, and US Private will undergo scheduled maintenance Oct `26`, `2026` `02:00`-`06:00` EDT

Apricot AU Monthly Maintenance Oct `30`, `2026` `09:00`-`13:00` EDT

NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Nov `2`, `2026` `01:00`-`05:00` EST

Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 17:22 EDT

Apricot Monthly Maintenance - Canada and US Nov `2`, `2026` `01:00`-`05:00` EST

Apricot - Canada and US will undergo scheduled maintenance Nov `2`, `2026` `01:00`-`05:00` EST

Apricot - Canada and US will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:15 EDT

OneCause will undergo scheduled maintenance Nov `2`, `2026` `01:00`-`05:00` EST

Mobilize will undergo scheduled maintenance Nov `9`, `2026` `01:00`-`05:00` EST

Mobilize will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:10 EDT

CyberGrants Maintenance Nov `9`, `2026` `01:00`-`05:00` EST

Mobilize Monthly Maintenance Nov `9`, `2026` `01:00`-`05:00` EST

EA and NGP VAN Monthly Maintenance Nov `14`, `2026` `06:00`-`07:00` EST

System Metrics Month Week Day

ActionKit

Fetching

Apricot

Fetching

CyberGrants

Fetching

DonorTrends

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ETO

Fetching

EveryAction

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GiveGab

Fetching

GiveGab Enterprise

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Grantmaker

Fetching

Mobilize

Fetching

Network for Good

Fetching

NGP VAN

Fetching

Nonprofit Hub

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Penelope

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Salsa

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WeSpire

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Past Incidents

Jul 27, 2026

DonorTrends Maintenance

Completed - The scheduled maintenance has been completed.
Jul 27, 05:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 01:02 EDT

Scheduled - DonorTrends will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jun 5, 10:39 EDT

ETO Maintenance - Canada, US Public and US Private

Completed - The scheduled maintenance has been completed.
Jul 27, 05:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 01:01 EDT

Scheduled - ETO in North America will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jun 5, 10:30 EDT

Network for Good Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Jul 27, 05:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 01:00 EDT

Scheduled - Network for Good will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jun 5, 10:14 EDT

Jul 26, 2026

No incidents reported.

Jul 25, 2026

DonorDrive Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Jul 25, 01:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 21:00 EDT

Scheduled - DonorDrive will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jun 5, 10:12 EDT

Jul 24, 2026

CyberGrants: Issue With Accessing Various Sections Within Request Records

Resolved - The incident has been successfully resolved.
Jul 24, 15:26 EDT

Update - At this time, all identified issues have been addressed, but we will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.
Jul 24, 13:34 EDT

Update - At approximately 1:00 PM ET, we will be deploying an additional update to remediate a formatting issue. During this time, there may be a brief impact to CyberGrants performance. We apologize for any further inconvenience. Please continue to monitor this page for further updates.
Jul 24, 12:54 EDT

Monitoring - We have implemented a fix and have completed testing. While the issue has been addressed, we will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.
Jul 24, 11:21 EDT

Update - At approximately 11:15 AM ET, we will be deploying a fix to remediate the issue. During this time, there may be a brief impact to CyberGrants performance. We apologize for any further inconvenience. Please continue to monitor this page for further updates.
Jul 24, 10:52 EDT

Update - We have found the source of this issue and are doing everything we can to get it resolved as quickly as possible. We appreciate your continued patience and ask that you monitor this page for the latest updates.

Next update will be posted at approximately 11:15 AM ET, if not sooner.
Jul 24, 10:45 EDT

Update - The root cause of this issue has been identified and we are taking immediate steps to implement a resolution. We appreciate your continued patience and ask that you monitor this page for the latest updates.

Next update will be posted at approximately 10:45 AM ET, if not sooner.
Jul 24, 10:15 EDT

Identified - We have identified the root cause of the issue and we are actively working on a solution. Thank you for your continued patience. Please continue to monitor this page for further updates.
Jul 24, 09:49 EDT

Update - As part of our investigation, we have identified that the issue is impacting multiple sections within request records, which includes both accessing and display of specific sections. Please continue to monitor this page for further updates.
Jul 24, 09:33 EDT

Investigating - We are currently investigating an issue that is impacting some customers from accessing the Payment Section within request records. We are reviewing this as a top priority and are working to resolve as quickly as possible. Please monitor this page for updates.
Jul 24, 09:21 EDT

ETO AU Maintenance

Completed - The scheduled maintenance has been completed.
Jul 24, 14:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 10:00 EDT

Scheduled - ETO in Australia will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jun 5, 10:29 EDT

Jul 23, 2026

Mobilize.us is not loading

Resolved - As of 11:22 AMET, we have resolved the earlier issue that caused users to not be able to access mobilize.us. We are continuing to monitor for any further issues.
Jul 23, 11:24 EDT

Investigating - We are currently investigating an issue that is causing users to not be able to access mobilize.us. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
Jul 23, 11:15 EDT

Jul 22, 2026

EA and NGP VAN DR drill

Completed - The scheduled maintenance has been completed.
Jul 22, 07:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:00 EDT

Scheduled - EA and NGP VAN will undergo annual system recovery testing.

Sites will not be placed into maintenance mode during this work; however, users may experience some degraded performance using certain digital tools, such as Advocacy, Online Actions and Targeted Email, as well as intermittent timeouts, including during login.

Users are recommended to try their operation again or wait until the completion of the maintenance window.
Jun 8, 10:26 EDT

Jul 21, 2026

CyberGrants Not Accessible

Postmortem - Read details
Jul 22, 09:03 EDT

Resolved - This incident has been resolved.
Jul 21, 15:17 EDT

Monitoring - A fix has been implemented and tested. CyberGrants is now accessible, but we will continue to monitor closely to ensure there is no regression.
Jul 21, 12:04 EDT

Update - We are continuing to investigate this issue. We appreciate your patience and ask that you continue to monitor this page for the latest information.

Our next update will be posted by approximately 12:00 PM ET, if not sooner.
Jul 21, 11:33 EDT

Update - We are actively reviewing this issue and it remains our top priority. We appreciate your patience and ask that you continue to monitor this page for the latest information.

Our next update will be posted by approximately 11:30 AM ET, if not sooner.
Jul 21, 10:59 EDT

Investigating - CyberGrants is currently not accessible. We are investigating this as the highest priority and we are working to resolve as quickly as possible. Please monitor this page for further updates.
Jul 21, 10:26 EDT

Jul 20, 2026

CyberGrants: Error with Saved One Click Reports

Resolved - This incident has been resolved.
Jul 20, 17:12 EDT

Monitoring - We have implemented and tested a fix to remediate the issue. Saved one-click reports are now working as expected and we will continue to monitor closely to ensure there is no regression. Please continue to monitor this page for further updates.
Jul 20, 15:04 EDT

Update - We continue to work on the needed fix to resolve this issue. It remains a top priority and we appreciate your patience.

As a reminder, new ad hoc/one-click reports can be configured as an immediate workaround solution, while we continue to address the issue impacting the saved reports.

Please continue to check this page for further updates.

Next update will be posted at approximately 2:30 PM ET, if not sooner.
Jul 20, 14:36 EDT

Update - Work to resolve this issue is actively in progress and we are focused on getting this fixed as quickly as possible. Please check back on this page for updates.

Next update expected by 2:30 PM ET, or earlier if available.
Jul 20, 13:58 EDT

Update - We are actively working on the solution to remediate the issue. Please continue to check this page for further updates.

Next update will be posted at approximately 2:00 PM ET, if not sooner.
Jul 20, 13:33 EDT

Update - The root cause has been identified and a solution is actively underway. Thank you for your patience, please continue to check this page for updates.

Next update will be posted at approximately 1:30 PM ET, if not sooner.
Jul 20, 13:02 EDT

Update - We are continuing to investigate this issue and are committed to resolving it as quickly as possible. We appreciate your patience and ask that you check back on this page for the latest updates.

Next update will be posted at approximately 12:30 PM ET, if not sooner.
Jul 20, 12:00 EDT

Update - We are actively investigating this issue and working diligently toward a resolution. We appreciate your patience and ask that you check back on this page for the latest updates.

Next update will be posted at approximately 12:00 PM ET, if not sooner.
Jul 20, 11:30 EDT

Update - We continue to investigate this priority issue and we are working to remediate it as soon as possible. Please continue to monitor this page for further updates.

Next update will be posted at approximately 11:30 AM ET, if not sooner.
Jul 20, 11:03 EDT

Update - We are actively working on this and it remains our top priority. We appreciate your patience during this time. Please continue to check this page for updates.

Next update will be posted at approximately 11:00 AM ET, if not sooner.
Jul 20, 10:32 EDT

Update - We are continuing to review this issue as a top priority. Thank you for your patience and please continue to monitor this page for further updates.

Next update will be posted at approximately 10:30 AM ET, if not sooner.
Jul 20, 10:01 EDT

Investigating - We are currently investigating an issue that is causing an error when running saved one-click reports within CyberGrants. We apologize for any impact and inconvenience caused, and we are reviewing this as a top priority.

Please note, the issue appear to be related to saved one-click reports, so new reports can be configured and generated without issue.

Please monitor this page for further updates.
Jul 20, 09:30 EDT

EA and NGP VAN Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Jul 20, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 06:00 EDT

Scheduled - EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
May 14, 16:23 EDT

Jul 19, 2026

EA and NGP VAN Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Jul 19, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 06:00 EDT

Jul 18, 2026

EA and NGP VAN Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Jul 18, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 06:00 EDT

Jul 17, 2026

No incidents reported.

Jul 16, 2026

Intermittent Errors for Some Databases

Resolved - As of 12:12PM ET, we have resolved the earlier issue that caused some users to be unable to access the database. We are continuing to monitor for any further issues.
Jul 16, 12:17 EDT

Investigating - We are currently investigating an issue that is causing some users to be unable to access the database. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
Jul 16, 12:01 EDT

Jul 15, 2026

No incidents reported.

Jul 14, 2026

CyberGrants Critical Maintenance

Completed - The scheduled maintenance has been completed.
Jul 14, 22:45 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 21:45 EDT

Scheduled - CyberGrants will be undergoing critical maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jul 14, 21:44 EDT

Jul 13, 2026

CyberGrants Degraded Performance (Errors)

Postmortem - Read details
Jul 14, 09:20 EDT

Resolved - This incident has been resolved.
Jul 13, 15:03 EDT

Monitoring - CyberGrants is back online and we have completed testing. At this time, they system is performing as expected, but we will continue to monitor closely to ensure there is no regression.
Jul 13, 12:47 EDT

Update - CyberGrants is currently offline. We are actively restarting the system which should take approximately 20 minutes. We apologize for the inconvenience and appreciate your patience as we work to address this priority issue.

We will provide our next status update at approximately 1:00 PM ET.
Jul 13, 12:32 EDT

Update - We are in the process of taking CyberGrants offline. It has been slightly delayed, but the downtime should begin within the next 30 minutes. Thank you for your continued patience.

We will provide our next status update at approximately 12:30 PM ET.
Jul 13, 12:02 EDT

Update - We are actively exploring a few options to remediate the issue that is impacting current CyberGrants performance. We are engaged with our external partner Oracle for support, but we are also going to restart specific CyberGrants components that is going to require CyberGrants to be offline. Within the next 30 minutes, CyberGrants will be offline for approximately 20 minutes. We apologize for the inconvenience and appreciate your patience as we work to address this priority issue.
Jul 13, 11:31 EDT

Update - We are actively investigating this issue as a top priority. Please continue to monitor this page for further updates.
Jul 13, 11:01 EDT

Update - We are continuing to investigate this issue as a top priority. Please continue to monitor this page for further updates.
Jul 13, 10:31 EDT

Update - We are actively investigating this issue as a top priority. Please continue to monitor this page for further updates.
Jul 13, 10:00 EDT

Update - We are continuing to investigate this issue as a top priority. Please continue to monitor this page for further updates.
Jul 13, 09:30 EDT

Update - We are actively investigating this issue as a top priority. Please continue to monitor this page for further updates.
Jul 13, 09:00 EDT

Update - We are continuing to investigate this issue with the highest priority.
Jul 13, 08:32 EDT

Investigating - We are aware of an issue affecting areas of the CyberGrants platform. Some users are experiencing errors when accessing certain features. Our team is actively investigating and working to resolve the issue.
Jul 13, 08:02 EDT

Mobilize Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Jul 13, 05:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 01:00 EDT

Scheduled - Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jun 3, 11:52 EDT

All Systems Operational

About This Site

Related

Scheduled Maintenance

Apricot AU Monthly Maintenance Jul 31, 2026 09:00-13:00 EDT

NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Aug 3, 2026 01:00-05:00 EDT

OneCause will undergo scheduled maintenance Aug 3, 2026 01:00-05:00 EDT

Apricot Monthly Maintenance - Canada and US Aug 3, 2026 01:00-05:00 EDT

Penelope AU maintenance Aug 7, 2026 09:00-13:00 EDT

Penelope Maintenance - Canada, US, UK Aug 10, 2026 01:00-05:00 EDT

Mobilize Monthly Maintenance Aug 10, 2026 01:00-05:00 EDT

CyberGrants Maintenance Aug 10, 2026 01:00-05:00 EDT

EA and NGP VAN Monthly Maintenance Aug 15, 2026 06:00-07:00 EDT

EA and NGP VAN Monthly Maintenance Aug 16, 2026 06:00-07:00 EDT

Give Gab Enterprise Maintenance Aug 17, 2026 01:00-05:00 EDT

EA and NGP VAN Monthly Maintenance Aug 17, 2026 06:00-07:00 EDT

ETO AU will undergo scheduled maintenance Aug 21, 2026 10:00-14:00 EDT

DonorDrive will undergo scheduled maintenance Aug 21, 2026 21:00 - Aug 22, 2026 01:00 EDT

Give Gab Maintenance Aug 24, 2026 01:00-05:00 EDT

ETO - Canada, US Public, and US Private will undergo scheduled maintenance Aug 24, 2026 01:00-05:00 EDT

Network for Good will undergo scheduled maintenance Aug 24, 2026 01:00-05:00 EDT

Apricot AU Monthly Maintenance Sep 4, 2026 09:00-13:00 EDT

OneCause will undergo scheduled maintenance Sep 7, 2026 01:00-05:00 EDT

NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Sep 7, 2026 01:00-05:00 EDT

Apricot Monthly Maintenance - Canada and US Sep 7, 2026 01:00-05:00 EDT

Penelope AU maintenance Sep 11, 2026 09:00-13:00 EDT

Mobilize Monthly Maintenance Sep 14, 2026 01:00-05:00 EDT

Penelope Maintenance - Canada, US, UK Sep 14, 2026 01:00-05:00 EDT

DonorDrive will undergo scheduled maintenance Sep 18, 2026 21:00 - Sep 19, 2026 01:00 EDT

EA and NGP VAN Monthly Maintenance Sep 19, 2026 06:00-07:00 EDT

ActionKit will undergo scheduled maintenance Sep 19, 2026 23:30 - Sep 20, 2026 01:30 EDT

EA and NGP VAN Monthly Maintenance Sep 20, 2026 06:00-07:00 EDT

EA and NGP VAN Monthly Maintenance Sep 21, 2026 06:00-07:00 EDT

ETO AU will undergo scheduled maintenance Sep 25, 2026 10:00-14:00 EDT

ETO - Canada, US Public, and US Private will undergo scheduled maintenance Sep 28, 2026 01:00-05:00 EDT

Network for Good will undergo scheduled maintenance Sep 28, 2026 01:00-05:00 EDT

Apricot AU Monthly Maintenance Oct 2, 2026 09:00-13:00 EDT

Apricot Monthly Maintenance - Canada and US Oct 5, 2026 01:00-05:00 EDT

OneCause will undergo scheduled maintenance Oct 5, 2026 01:00-05:00 EDT

NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Oct 5, 2026 01:00-05:00 EDT

Mobilize Monthly Maintenance Oct 12, 2026 01:00-05:00 EDT

DonorDrive will undergo scheduled maintenance Oct 22, 2026 21:00 - Oct 24, 2026 01:00 EDT

ETO AU will undergo scheduled maintenance Oct 23, 2026 10:00-14:00 EDT

Network for Good will undergo scheduled maintenance Oct 26, 2026 01:00-05:00 EDT

ETO - Canada, US Public, and US Private will undergo scheduled maintenance Oct 26, 2026 02:00-06:00 EDT

Apricot AU Monthly Maintenance Oct 30, 2026 09:00-13:00 EDT

NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Nov 2, 2026 01:00-05:00 EST

Apricot Monthly Maintenance - Canada and US Nov 2, 2026 01:00-05:00 EST

Apricot - Canada and US will undergo scheduled maintenance Nov 2, 2026 01:00-05:00 EST

OneCause will undergo scheduled maintenance Nov 2, 2026 01:00-05:00 EST

Mobilize will undergo scheduled maintenance Nov 9, 2026 01:00-05:00 EST

CyberGrants Maintenance Nov 9, 2026 01:00-05:00 EST

Mobilize Monthly Maintenance Nov 9, 2026 01:00-05:00 EST

EA and NGP VAN Monthly Maintenance Nov 14, 2026 06:00-07:00 EST

Past Incidents

Apricot AU Monthly Maintenance Jul `31`, `2026` `09:00`-`13:00` EDT

NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Aug `3`, `2026` `01:00`-`05:00` EDT

OneCause will undergo scheduled maintenance Aug `3`, `2026` `01:00`-`05:00` EDT

Apricot Monthly Maintenance - Canada and US Aug `3`, `2026` `01:00`-`05:00` EDT

Penelope AU maintenance Aug `7`, `2026` `09:00`-`13:00` EDT

Penelope Maintenance - Canada, US, UK Aug `10`, `2026` `01:00`-`05:00` EDT

Mobilize Monthly Maintenance Aug `10`, `2026` `01:00`-`05:00` EDT

CyberGrants Maintenance Aug `10`, `2026` `01:00`-`05:00` EDT

EA and NGP VAN Monthly Maintenance Aug `15`, `2026` `06:00`-`07:00` EDT

EA and NGP VAN Monthly Maintenance Aug `16`, `2026` `06:00`-`07:00` EDT

Give Gab Enterprise Maintenance Aug `17`, `2026` `01:00`-`05:00` EDT

EA and NGP VAN Monthly Maintenance Aug `17`, `2026` `06:00`-`07:00` EDT

ETO AU will undergo scheduled maintenance Aug `21`, `2026` `10:00`-`14:00` EDT

DonorDrive will undergo scheduled maintenance Aug `21`, `2026` `21:00` - Aug `22`, `2026` `01:00` EDT

Give Gab Maintenance Aug `24`, `2026` `01:00`-`05:00` EDT

ETO - Canada, US Public, and US Private will undergo scheduled maintenance Aug `24`, `2026` `01:00`-`05:00` EDT

Network for Good will undergo scheduled maintenance Aug `24`, `2026` `01:00`-`05:00` EDT

Apricot AU Monthly Maintenance Sep `4`, `2026` `09:00`-`13:00` EDT

OneCause will undergo scheduled maintenance Sep `7`, `2026` `01:00`-`05:00` EDT

NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Sep `7`, `2026` `01:00`-`05:00` EDT

Apricot Monthly Maintenance - Canada and US Sep `7`, `2026` `01:00`-`05:00` EDT

Penelope AU maintenance Sep `11`, `2026` `09:00`-`13:00` EDT

Mobilize Monthly Maintenance Sep `14`, `2026` `01:00`-`05:00` EDT

Penelope Maintenance - Canada, US, UK Sep `14`, `2026` `01:00`-`05:00` EDT

DonorDrive will undergo scheduled maintenance Sep `18`, `2026` `21:00` - Sep `19`, `2026` `01:00` EDT

EA and NGP VAN Monthly Maintenance Sep `19`, `2026` `06:00`-`07:00` EDT

ActionKit will undergo scheduled maintenance Sep `19`, `2026` `23:30` - Sep `20`, `2026` `01:30` EDT

EA and NGP VAN Monthly Maintenance Sep `20`, `2026` `06:00`-`07:00` EDT

EA and NGP VAN Monthly Maintenance Sep `21`, `2026` `06:00`-`07:00` EDT

ETO AU will undergo scheduled maintenance Sep `25`, `2026` `10:00`-`14:00` EDT

ETO - Canada, US Public, and US Private will undergo scheduled maintenance Sep `28`, `2026` `01:00`-`05:00` EDT

Network for Good will undergo scheduled maintenance Sep `28`, `2026` `01:00`-`05:00` EDT

Apricot AU Monthly Maintenance Oct `2`, `2026` `09:00`-`13:00` EDT

Apricot Monthly Maintenance - Canada and US Oct `5`, `2026` `01:00`-`05:00` EDT

OneCause will undergo scheduled maintenance Oct `5`, `2026` `01:00`-`05:00` EDT

NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Oct `5`, `2026` `01:00`-`05:00` EDT

Mobilize Monthly Maintenance Oct `12`, `2026` `01:00`-`05:00` EDT

DonorDrive will undergo scheduled maintenance Oct `22`, `2026` `21:00` - Oct `24`, `2026` `01:00` EDT

ETO AU will undergo scheduled maintenance Oct `23`, `2026` `10:00`-`14:00` EDT

Network for Good will undergo scheduled maintenance Oct `26`, `2026` `01:00`-`05:00` EDT

ETO - Canada, US Public, and US Private will undergo scheduled maintenance Oct `26`, `2026` `02:00`-`06:00` EDT

Apricot AU Monthly Maintenance Oct `30`, `2026` `09:00`-`13:00` EDT

NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Nov `2`, `2026` `01:00`-`05:00` EST

Apricot Monthly Maintenance - Canada and US Nov `2`, `2026` `01:00`-`05:00` EST

Apricot - Canada and US will undergo scheduled maintenance Nov `2`, `2026` `01:00`-`05:00` EST

OneCause will undergo scheduled maintenance Nov `2`, `2026` `01:00`-`05:00` EST

Mobilize will undergo scheduled maintenance Nov `9`, `2026` `01:00`-`05:00` EST

CyberGrants Maintenance Nov `9`, `2026` `01:00`-`05:00` EST

Mobilize Monthly Maintenance Nov `9`, `2026` `01:00`-`05:00` EST

EA and NGP VAN Monthly Maintenance Nov `14`, `2026` `06:00`-`07:00` EST