All Systems Operational
About This Site
This page list all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.
Apricot
Operational
ETO
Operational
Penelope
Operational
EveryAction
Operational
NGP VAN
Operational
CyberGrants
Operational
Network for Good
Operational
GiveGab
Operational
GiveGab Enterprise
Operational
Salsa
Operational
DonorTrends
Operational
Mobilize
Operational
ActionKit
Operational
WeSpire
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Salsa will undergo scheduled maintenance
Jan 18, 2025 03:00-08:00 EST
Salsa Engage has a planned maintenance window on Saturday, January 18th, 2024 from 3 am - 8am ET during which application functionality may be unavailable for several hours. To minimize impact, the window is scheduled during the overnight hours.
During these downtimes, customers may experience:
1. An inability to log into Salsa Engage or save changes
2. Delays in the sending of emails and autoresponders
3. Delays in reporting on transaction and form submission data, although published forms will be up and donations will still be processed
4. Delays in syncing data to Salsa CRM, Salesforce, or through the API
Customers are advised not to use Engage during these times, nor schedule email blasts to send during these windows. Otherwise customers do not need to do anything to prepare for this maintenance. All Engage functionality should be returned to normal operation within 5 hours of the start of the maintenance. Thank you!
Posted on Jan 18, 2025 - 11:35 EST
During these downtimes, customers may experience:
1. An inability to log into Salsa Engage or save changes
2. Delays in the sending of emails and autoresponders
3. Delays in reporting on transaction and form submission data, although published forms will be up and donations will still be processed
4. Delays in syncing data to Salsa CRM, Salesforce, or through the API
Customers are advised not to use Engage during these times, nor schedule email blasts to send during these windows. Otherwise customers do not need to do anything to prepare for this maintenance. All Engage functionality should be returned to normal operation within 5 hours of the start of the maintenance. Thank you!
Posted on Jan 18, 2025 - 11:35 EST
EA and NGP VAN Monthly Maintenance
Jan 18, 2025 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:09 EST
Posted on Dec 18, 2024 - 09:09 EST
ActionKit Quarterly Maintenance
Jan 18, 2025 21:00 - Jan 19, 2025 01:00 EST
ActionKit will be undergoing regular scheduled maintenance on 2025-01-19 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:23 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:23 EST
EA and NGP VAN Monthly Maintenance
Jan 19, 2025 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:10 EST
Posted on Dec 18, 2024 - 09:10 EST
EA and NGP VAN Monthly Maintenance
Jan 20, 2025 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:10 EST
Posted on Dec 18, 2024 - 09:10 EST
ETO AU Quarterly Patching
Jan 24, 2025 21:00 - Jan 25, 2025 01:00 EST
ETO in Australia will be undergoing regular scheduled maintenance on 2025-01-24 from 2pm-6pm UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:26 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:26 EST
Network for Good Monthly Maintenance
Jan 25, 2025 21:00 - Jan 26, 2025 01:00 EST
Network for Good will be undergoing regular scheduled maintenance on 2025-01-26 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:18 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:18 EST
ETO Quarterly Maintenance - Canada, US Public and US Private
Jan 25, 2025 21:00 - Jan 26, 2025 01:00 EST
ETO in North America will be undergoing regular scheduled maintenance on 2025-01-26 from 1am - 5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:28 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:28 EST
Apricot AU Monthly Maintenance
Feb 7, 2025 09:00-13:00 EST
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on Dec 18, 2024 - 09:01 EST
Posted on Dec 18, 2024 - 09:01 EST
Apricot Monthly Maintenance - Canada and US
Feb 8, 2025 21:00 - Feb 9, 2025 01:00 EST
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
Posted on Dec 18, 2024 - 09:01 EST
Posted on Dec 18, 2024 - 09:01 EST
Mobilize Monthly Maintenance
Feb 8, 2025 21:00 - Feb 9, 2025 01:00 EST
Mobilize will be undergoing regular scheduled maintenance on 2025-02-09 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:15 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:15 EST
Donor Drive Monthly Maintenance
Feb 8, 2025 21:00 - Feb 9, 2025 01:00 EST
Donor Drive will be undergoing regular scheduled maintenance on 2025-02-09 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:11 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:11 EST
EA and NGP VAN Monthly Maintenance
Feb 15, 2025 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:11 EST
Posted on Dec 18, 2024 - 09:11 EST
EA and NGP VAN Monthly Maintenance
Feb 16, 2025 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:12 EST
Posted on Dec 18, 2024 - 09:12 EST
EA and NGP VAN Monthly Maintenance
Feb 17, 2025 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:12 EST
Posted on Dec 18, 2024 - 09:12 EST
CyberGrants Quarterly Patching
Feb 22, 2025 21:00 - Feb 23, 2025 01:00 EST
CyberGrants will be undergoing regular scheduled maintenance on 2025-02-23 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:30 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:30 EST
Network for Good Monthly Maintenance
Feb 22, 2025 21:00 - Feb 23, 2025 01:00 EST
Network for Good will be undergoing regular scheduled maintenance on 2025-02-23 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:18 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:18 EST
Apricot AU Monthly Maintenance
Mar 7, 2025 09:00-10:00 EST
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on Dec 18, 2024 - 09:02 EST
Posted on Dec 18, 2024 - 09:02 EST
Donor Drive Monthly Maintenance
Mar 8, 2025 21:00 - Mar 9, 2025 01:00 EST
Donor Drive will be undergoing regular scheduled maintenance on 2025-03-09 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:11 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:11 EST
Mobilize Monthly Maintenance
Mar 8, 2025 21:00 - Mar 9, 2025 01:00 EST
Mobilize will be undergoing regular scheduled maintenance on 2025-03-09 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:16 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:16 EST
Apricot Monthly Maintenance - Canada and US
Mar 8, 2025 21:00 - Mar 9, 2025 01:00 EST
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
Posted on Dec 18, 2024 - 09:04 EST
Posted on Dec 18, 2024 - 09:04 EST
EA and NGP VAN Monthly Maintenance
Mar 15, 2025 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:13 EST
Posted on Dec 18, 2024 - 09:13 EST
EA and NGP VAN Monthly Maintenance
Mar 16, 2025 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:13 EST
Posted on Dec 18, 2024 - 09:13 EST
EA and NGP VAN Monthly Maintenance
Mar 17, 2025 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:13 EST
Posted on Dec 18, 2024 - 09:13 EST
Salsa Quarterly Patching
Mar 22, 2025 21:00 - Mar 23, 2025 01:00 EDT
Salsa will be undergoing regular scheduled maintenance on 2025-03-23 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:32 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:32 EST
Network for Good Monthly Maintenance
Mar 29, 2025 21:00 - Mar 30, 2025 01:00 EDT
Network for Good will be undergoing regular scheduled maintenance on 2025-03-30 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:19 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:19 EST
Apricot AU Monthly Maintenance
Apr 4, 2025 09:02-13:02 EDT
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on Dec 18, 2024 - 09:03 EST
Posted on Dec 18, 2024 - 09:03 EST
Apricot Monthly Maintenance - Canada and US
Apr 5, 2025 21:00 - Apr 6, 2025 01:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
Posted on Dec 18, 2024 - 09:03 EST
Posted on Dec 18, 2024 - 09:03 EST
Mobilize Monthly Maintenance
Apr 12, 2025 21:00 - Apr 13, 2025 01:00 EDT
Mobilize will be undergoing regular scheduled maintenance on 2025-04-13 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:16 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:16 EST
Donor Drive Monthly Maintenance
Apr 12, 2025 21:00 - Apr 13, 2025 01:00 EDT
Donor Drive will be undergoing regular scheduled maintenance on 2025-04-13 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:13 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:13 EST
EA and NGP VAN Monthly Maintenance
Apr 19, 2025 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:15 EST
Posted on Dec 18, 2024 - 09:15 EST
ActionKit Quarterly Maintenance
Apr 19, 2025 21:00 - Apr 20, 2025 01:00 EDT
ActionKit will be undergoing regular scheduled maintenance on 2025-04-20 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:23 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:23 EST
EA and NGP VAN Monthly Maintenance
Apr 20, 2025 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:15 EST
Posted on Dec 18, 2024 - 09:15 EST
EA and NGP VAN Monthly Maintenance
Apr 20, 2025 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:15 EST
Posted on Dec 18, 2024 - 09:15 EST
ETO AU Quarterly Patching
Apr 25, 2025 13:21-17:21 EDT
ETO in Australia will be undergoing regular scheduled maintenance on 2025-04-25 from 2pm-6pm UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:28 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:28 EST
ETO Quarterly Maintenance - Canada, US Public and US Private
Apr 26, 2025 21:00 - Apr 27, 2025 01:00 EDT
ETO in North America will be undergoing regular scheduled maintenance on 2025-04-27 from 1am - 5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:28 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:28 EST
Network for Good Monthly Maintenance
Apr 26, 2025 21:00 - Apr 27, 2025 01:00 EDT
Network for Good will be undergoing regular scheduled maintenance on 2025-04-27 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:19 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:19 EST
Apricot AU Monthly Maintenance
May 2, 2025 09:03-13:03 EDT
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on Dec 18, 2024 - 09:04 EST
Posted on Dec 18, 2024 - 09:04 EST
Apricot Monthly Maintenance - Canada and US
May 3, 2025 21:00 - May 4, 2025 01:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
Posted on Dec 18, 2024 - 09:02 EST
Posted on Dec 18, 2024 - 09:02 EST
Mobilize Monthly Maintenance
May 10, 2025 21:00 - May 11, 2025 01:00 EDT
Mobilize will be undergoing regular scheduled maintenance on 2025-05-11 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:16 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:16 EST
Give Gab Maintenance
May 10, 2025 21:00 - May 11, 2025 01:00 EDT
Give Gab will be undergoing regular scheduled maintenance on 2025-05-11 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 14:13 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 14:13 EST
Donor Drive Monthly Maintenance
May 10, 2025 21:00 - May 11, 2025 01:00 EDT
Donor Drive will be undergoing regular scheduled maintenance on 2025-05-11 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:13 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:13 EST
EA and NGP VAN Monthly Maintenance
May 17, 2025 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:18 EST
Posted on Dec 18, 2024 - 09:18 EST
EA and NGP VAN Monthly Maintenance
May 18, 2025 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:18 EST
Posted on Dec 18, 2024 - 09:18 EST
EA and NGP VAN Monthly Maintenance
May 19, 2025 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:18 EST
Posted on Dec 18, 2024 - 09:18 EST
CyberGrants Quarterly Patching
May 24, 2025 21:00 - May 25, 2025 01:00 EDT
CyberGrants will be undergoing regular scheduled maintenance on 2025-05-25 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:30 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:30 EST
WeSpire Maintenance
May 31, 2025 21:00 - Jun 1, 2025 01:00 EDT
WeSpire will be undergoing regular scheduled maintenance on 2025-06-01 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 14:18 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 14:18 EST
Network for Good Monthly Maintenance
May 31, 2025 21:00 - Jun 1, 2025 01:00 EDT
Network for Good will be undergoing regular scheduled maintenance on 2025-06-01 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:19 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:19 EST
Apricot AU Monthly Maintenance
Jun 6, 2025 09:04-13:04 EDT
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on Dec 18, 2024 - 09:05 EST
Posted on Dec 18, 2024 - 09:05 EST
Apricot Monthly Maintenance - Canada and US
Jun 7, 2025 21:00 - Jun 8, 2025 01:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
Posted on Dec 18, 2024 - 09:05 EST
Posted on Dec 18, 2024 - 09:05 EST