Update - Our team remains focused on this issue and is exploring the best path to a resolution. Thank you for your continued understanding, and please keep an eye on this page for new information.
Nov 03, 2026 - 15:29 EST
Nov 03, 2026 - 15:29 EST
Update - Our team is continuing to look into this issue and assess possible resolutions. We’re grateful for your patience, and please visit this page again for additional information.
Nov 03, 2026 - 14:56 EST
Nov 03, 2026 - 14:56 EST
Update - Our team is still looking into this issue and exploring possible fixes. We appreciate your ongoing patience, and please check back on this page for more information.
Nov 03, 2026 - 14:28 EST
Nov 03, 2026 - 14:28 EST
Update - Our team is continuing to research this issue and assess possible resolutions. We’re grateful for your patience, and please visit this page again for additional information.
Nov 03, 2026 - 13:59 EST
Nov 03, 2026 - 13:59 EST
Update - Our team is still addressing this issue and working to determine the best solution. Thank you for your continued patience, and please check this page again for any new updates.
Nov 03, 2026 - 13:30 EST
Nov 03, 2026 - 13:30 EST
Update - Our team is still dedicated to resolving this issue and is working toward the right solution. Thank you for your patience, and please return to this page for the latest updates.
Nov 03, 2026 - 12:55 EST
Nov 03, 2026 - 12:55 EST
Update - Our team remains committed to resolving this issue and is working to identify the best solution. We appreciate your patience, and please check back on this page for the latest information.
Nov 03, 2026 - 12:33 EST
Nov 03, 2026 - 12:33 EST
Update - We’re continuing to work on this issue and are focused on finding the most effective solution. Thank you for your patience, and please check this page for any additional updates.
Nov 03, 2026 - 12:03 EST
Nov 03, 2026 - 12:03 EST
Update - Our team is still working on this issue and evaluating the best path to a fix. Thank you for your patience, and please check back on this page for further updates.
Nov 03, 2026 - 11:30 EST
Nov 03, 2026 - 11:30 EST
Update - Our team remains focused on this issue and is exploring the best path to a resolution. Thank you for your continued understanding, and please keep an eye on this page for new information.
Nov 03, 2026 - 11:00 EST
Nov 03, 2026 - 11:00 EST
Update - Our team is still working through this issue and considering potential solutions. We truly appreciate your patience, and please check this page again soon for more information.
Nov 03, 2026 - 10:33 EST
Nov 03, 2026 - 10:33 EST
Update - Our team is actively investigating this issue and reviewing potential solutions. Thank you for bearing with us, and please check this page regularly for the latest updates.
Nov 03, 2026 - 09:59 EST
Nov 03, 2026 - 09:59 EST
Update - Our team is still looking into this issue and exploring possible fixes. We appreciate your ongoing patience, and please check back on this page for more information.
Nov 03, 2026 - 09:30 EST
Nov 03, 2026 - 09:30 EST
Update - Our team continues to investigate this issue and evaluate remediation options. Thank you for your continued patience, and please check this page for further information.
Nov 03, 2026 - 09:01 EST
Nov 03, 2026 - 09:01 EST
Update - Our team is still working to identify a solution for remediation. We sincerely apologize for the continued impact and inconvenience this issue has caused. We appreciate your patience and encourage you to check this page for further information.
Nov 03, 2026 - 08:19 EST
Nov 03, 2026 - 08:19 EST
Update - Our team continues to evaluate remediation options, and the next update will be provided tomorrow morning. We sincerely apologize for the disruption and inconvenience this has caused, and we appreciate your patience. Please check this page for further information.
Nov 02, 2026 - 20:01 EST
Nov 02, 2026 - 20:01 EST
Update - We are working to identify the needed solution for remediation. Thank you for your continued patience. Please continue to monitor this page for further updates.
Nov 02, 2026 - 19:18 EST
Nov 02, 2026 - 19:18 EST
Identified - We have identified the root cause of the issue and we are actively exploring solutions for remediation. Thank you for your continued patience. Please continue to monitor this page for further updates.
Nov 02, 2026 - 18:46 EST
Nov 02, 2026 - 18:46 EST
Update - Our team continues to troubleshoot the issue and are working to remediate as soon as possible. Thank you for your continued patience. Please continue to monitor this page for further updates.
Nov 02, 2026 - 18:16 EST
Nov 02, 2026 - 18:16 EST
Update - We are continuing our investigation and we are working to resolve the issue as soon as possible. Please continue to monitor this page for further updates.
Nov 02, 2026 - 17:46 EST
Nov 02, 2026 - 17:46 EST
Update - Our team continues to troubleshoot the issue and are working to remediate as soon as possible. Thank you for your continued patience. Please continue to monitor this page for further updates.
Nov 02, 2026 - 17:15 EST
Nov 02, 2026 - 17:15 EST
Update - We are continuing to investigate the issue as a top-priority. Please continue to monitor this page for further updates.
Nov 02, 2026 - 16:45 EST
Nov 02, 2026 - 16:45 EST
Investigating - We are currently investigating an issue that is causing errors with credit card donations. We are reviewing this as a top priority and working to resolve as quickly as possible. Please monitor this page for updates.
Nov 02, 2026 - 16:23 EST
Nov 02, 2026 - 16:23 EST
Update - Our team remains focused on this issue and is exploring the best path to a resolution. Thank you for your continued understanding, and please keep an eye on this page for new information.
Nov 03, 2026 - 15:28 EST
Nov 03, 2026 - 15:28 EST
Update - Our team is continuing to look into this issue and assess possible resolutions. We’re grateful for your patience, and please visit this page again for additional information.
Nov 03, 2026 - 14:56 EST
Nov 03, 2026 - 14:56 EST
Update - Our team is still looking into this issue and exploring possible fixes. We appreciate your ongoing patience, and please check back on this page for more information.
Nov 03, 2026 - 14:28 EST
Nov 03, 2026 - 14:28 EST
Update - Our team is continuing to research this issue and assess possible resolutions. We’re grateful for your patience, and please visit this page again for additional information.
Nov 03, 2026 - 13:59 EST
Nov 03, 2026 - 13:59 EST
Update - Our team is still addressing this issue and working to determine the best solution. Thank you for your continued patience, and please check this page again for any new updates.
Nov 03, 2026 - 13:30 EST
Nov 03, 2026 - 13:30 EST
Update - Our team is still dedicated to resolving this issue and is working toward the right solution. Thank you for your patience, and please return to this page for the latest updates.
Nov 03, 2026 - 12:55 EST
Nov 03, 2026 - 12:55 EST
Update - Our team remains committed to resolving this issue and is working to identify the best solution. We appreciate your patience, and please check back on this page for the latest information.
Nov 03, 2026 - 12:33 EST
Nov 03, 2026 - 12:33 EST
Update - We’re continuing to work on this issue and are focused on finding the most effective solution. Thank you for your patience, and please check this page for any additional updates.
Nov 03, 2026 - 12:03 EST
Nov 03, 2026 - 12:03 EST
Update - Our team is still working on this issue and evaluating the best path to a fix. Thank you for your patience, and please check back on this page for further updates.
Nov 03, 2026 - 11:30 EST
Nov 03, 2026 - 11:30 EST
Update - Our team remains focused on this issue and is exploring the best path to a resolution. Thank you for your continued understanding, and please keep an eye on this page for new information.
Nov 03, 2026 - 11:00 EST
Nov 03, 2026 - 11:00 EST
Update - Our team is still working through this issue and considering potential solutions. We truly appreciate your patience, and please check this page again soon for more information.
Nov 03, 2026 - 10:33 EST
Nov 03, 2026 - 10:33 EST
Update - Our team is actively investigating this issue and reviewing potential solutions. Thank you for bearing with us, and please check this page regularly for the latest updates.
Nov 03, 2026 - 09:58 EST
Nov 03, 2026 - 09:58 EST
Update - Our team is still looking into this issue and exploring possible fixes. We appreciate your ongoing patience, and please check back on this page for more information.
Nov 03, 2026 - 09:31 EST
Nov 03, 2026 - 09:31 EST
Update - Our team continues to investigate this issue and evaluate remediation options. Thank you for your continued patience, and please check this page for further information.
Nov 03, 2026 - 09:00 EST
Nov 03, 2026 - 09:00 EST
Update - Our team is still working to identify a solution for remediation. We sincerely apologize for the continued impact and inconvenience this issue has caused. We appreciate your patience and encourage you to check this page for further information.
Nov 03, 2026 - 08:20 EST
Nov 03, 2026 - 08:20 EST
Update - Our team continues to evaluate remediation options, and the next update will be provided tomorrow morning. We sincerely apologize for the disruption and inconvenience this has caused, and we appreciate your patience. Please check this page for further information.
Nov 02, 2026 - 20:00 EST
Nov 02, 2026 - 20:00 EST
Update - We are working to identify the needed solution for remediation. Thank you for your continued patience. Please continue to monitor this page for further updates.
Nov 02, 2026 - 19:18 EST
Nov 02, 2026 - 19:18 EST
Identified - We have identified the root cause of the issue and we are actively exploring solutions for remediation. Thank you for your continued patience. Please continue to monitor this page for further updates.
Nov 02, 2026 - 18:45 EST
Nov 02, 2026 - 18:45 EST
Update - Our team continues to troubleshoot the issue and are working to remediate as soon as possible. Thank you for your continued patience. Please continue to monitor this page for further updates.
Nov 02, 2026 - 18:16 EST
Nov 02, 2026 - 18:16 EST
Update - We are continuing our investigation and we are working to resolve the issue as soon as possible. Please continue to monitor this page for further updates.
Nov 02, 2026 - 17:46 EST
Nov 02, 2026 - 17:46 EST
Update - Our team continues to troubleshoot the issue and are working to remediate as soon as possible. Thank you for your continued patience. Please continue to monitor this page for further updates.
Nov 02, 2026 - 17:15 EST
Nov 02, 2026 - 17:15 EST
Update - We are continuing to investigate the issue as a top-priority. Please continue to monitor this page for further updates.
Nov 02, 2026 - 16:45 EST
Nov 02, 2026 - 16:45 EST
Investigating - GiveGab Enterprise is current inaccessible. We are actively reviewing this as a top priority and working to resolve the issue as quickly as possible. Please monitor this page for further updates.
Nov 02, 2026 - 16:13 EST
Nov 02, 2026 - 16:13 EST
About This Site
This page lists all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.
Apricot
Operational
ETO
Operational
Penelope
Operational
EveryAction
Operational
NGP VAN
Operational
ActionKit
Operational
CyberGrants
Degraded Performance
WeSpire
Operational
Network for Good
Operational
Grantmaker
Operational
GiveGab
Operational
GiveGab Enterprise
Major Outage
Salsa
Operational
DonorTrends
Operational
Mobilize
Operational
Nonprofit Hub
Operational
DonorDrive
Operational
OneCause
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
CyberGrants Maintenance Nov 7, 2026 01:00-05:00 EST
CyberGrants will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 05, 2026 - 10:32 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 05, 2026 - 10:32 EDT
Mobilize will undergo scheduled maintenance Nov 9, 2026 01:00-05:00 EST
Mobilize will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:10 EDT
Posted on Jun 30, 2026 - 14:10 EDT
CyberGrants Maintenance Nov 14, 2026 01:00-05:00 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Oct 09, 2026 - 12:52 EDT
Posted on Oct 09, 2026 - 12:52 EDT
EA and NGP VAN Monthly Maintenance Nov 14, 2026 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:28 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:28 EDT
CyberGrants Maintenance Nov 14, 2026 07:00-09:00 EST
CyberGrants will be undergoing regular scheduled maintenance.
During this time the system may be slightly slower than usual. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Oct 15, 2026 - 14:23 EDT
During this time the system may be slightly slower than usual. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Oct 15, 2026 - 14:23 EDT
EA and NGP VAN Monthly Maintenance Nov 15, 2026 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:28 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:28 EDT
EA and NGP VAN Monthly Maintenance Nov 16, 2026 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:29 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:29 EDT
DonorDrive will undergo scheduled maintenance Nov 19, 2026 21:00 - Nov 21, 2026 01:00 EST
DonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:10 EDT
Posted on Jun 30, 2026 - 14:10 EDT
Network for Good will undergo scheduled maintenance Nov 23, 2026 01:00-05:00 EST
Network for Good will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:11 EDT
Posted on Jun 30, 2026 - 14:11 EDT
Give Gab Maintenance Nov 23, 2026 01:00-05:00 EST
Give Gab will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 05, 2026 - 10:34 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 05, 2026 - 10:34 EDT
ETO AU will undergo scheduled maintenance Nov 27, 2026 10:00-14:00 EST
ETO AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:15 EDT
Posted on Jun 30, 2026 - 14:15 EDT
ETO - Canada, US Public, and US Private will undergo scheduled maintenance Nov 29, 2026 01:00-05:00 EST
ETO - Canada, US Public, and US Private will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT
Posted on Jun 30, 2026 - 14:14 EDT
Apricot AU will undergo scheduled maintenance Dec 4, 2026 09:00-13:00 EST
Apricot AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:15 EDT
Posted on Jun 30, 2026 - 14:15 EDT
NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Dec 7, 2026 01:00-05:00 EST
Update -
We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 17:22 EDT
Jun 29, 2026 - 17:22 EDT
Scheduled -
NPO Hub, Grantwriter, Grantmaker, and Que will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Jun 29, 2026 - 17:21 EDT
Jun 29, 2026 - 17:21 EDT
Apricot - Canada and US will undergo scheduled maintenance Dec 7, 2026 01:00-05:00 EST
Apricot - Canada and US will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:15 EDT
Posted on Jun 30, 2026 - 14:15 EDT
OneCause will undergo scheduled maintenance Dec 7, 2026 01:00-05:00 EST
OneCause will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT
Posted on Jun 30, 2026 - 14:14 EDT
Penelope AU maintenance Dec 11, 2026 09:00-13:00 EST
Penelope in Australia will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 05, 2026 - 10:35 EDT
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 05, 2026 - 10:35 EDT
Mobilize will undergo scheduled maintenance Dec 14, 2026 01:00-05:00 EST
Mobilize will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:10 EDT
Posted on Jun 30, 2026 - 14:10 EDT
Penelope Maintenance - Canada, US, UK Dec 14, 2026 01:00-05:00 EST
Penelope in North America and the UK will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 05, 2026 - 10:37 EDT
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 05, 2026 - 10:37 EDT
Mobilize Monthly Maintenance Dec 14, 2026 01:00-05:00 EST
Mobilize will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 03, 2026 - 11:57 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 03, 2026 - 11:57 EDT
DonorDrive will undergo scheduled maintenance Dec 17, 2026 21:00 - Dec 19, 2026 01:00 EST
DonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:10 EDT
Posted on Jun 30, 2026 - 14:10 EDT
ETO AU will undergo scheduled maintenance Dec 18, 2026 10:00-14:00 EST
ETO AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:15 EDT
Posted on Jun 30, 2026 - 14:15 EDT
ActionKit will undergo scheduled maintenance Dec 18, 2026 23:30 - Dec 20, 2026 01:30 EST
ActionKit will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT
Posted on Jun 30, 2026 - 14:14 EDT
EA and NGP VAN Monthly Maintenance Dec 19, 2026 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:29 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:29 EDT
EA and NGP VAN Monthly Maintenance Dec 20, 2026 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:30 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:30 EDT
Salsa Maintenance Dec 21, 2026 01:00-05:00 EST
Salsa will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 05, 2026 - 10:38 EDT
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 05, 2026 - 10:38 EDT
ETO - Canada, US Public, and US Private will undergo scheduled maintenance Dec 21, 2026 01:00-05:00 EST
ETO - Canada, US Public, and US Private will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT
Posted on Jun 30, 2026 - 14:14 EDT
EA and NGP VAN Monthly Maintenance Dec 21, 2026 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:30 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:30 EDT
Network for Good will undergo scheduled maintenance Dec 28, 2026 01:00-05:00 EST
Network for Good will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:11 EDT
Posted on Jun 30, 2026 - 14:11 EDT
Test Maintenance May 6, 2027 23:00 - May 7, 2027 00:00 EDT
This is a test of the statuspage functionality
Posted on Jun 29, 2026 - 15:08 EDT
Posted on Jun 29, 2026 - 15:08 EDT