All Systems Operational

About This Site

This page list all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.

Apricot Operational
90 days ago
100.0 % uptime
Today
ETO Operational
90 days ago
100.0 % uptime
Today
Penelope Operational
90 days ago
100.0 % uptime
Today
EveryAction Operational
90 days ago
100.0 % uptime
Today
NGP VAN Operational
90 days ago
100.0 % uptime
Today
ActionKit Operational
90 days ago
100.0 % uptime
Today
CyberGrants Operational
90 days ago
100.0 % uptime
Today
WeSpire Operational
90 days ago
100.0 % uptime
Today
Network for Good Operational
90 days ago
100.0 % uptime
Today
Grantmaker Operational
90 days ago
100.0 % uptime
Today
GiveGab Operational
90 days ago
100.0 % uptime
Today
GiveGab Enterprise Operational
90 days ago
100.0 % uptime
Today
Salsa Operational
90 days ago
100.0 % uptime
Today
DonorTrends Operational
90 days ago
100.0 % uptime
Today
Mobilize Operational
90 days ago
100.0 % uptime
Today
Nonprofit Hub Operational
90 days ago
100.0 % uptime
Today
Test Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Mobilize Monthly Maintenance Apr 13, 2026 01:00-05:00 EDT

Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:15 EST

EA and NGP VAN Monthly Maintenance Apr 18, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:17 EST

CyberGrants Maintenance Apr 18, 2026 09:00-10:00 EDT

CyberGrants will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Mar 27, 2026 - 14:56 EDT

EA and NGP VAN Monthly Maintenance Apr 19, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:17 EST

EA and NGP VAN Monthly Maintenance Apr 20, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:18 EST

ETO AU Patching Apr 24, 2026 10:00-14:00 EDT

ETO in Australia will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:21 EST

Donor Drive Monthly Maintenance Apr 24, 2026 21:00 - Apr 25, 2026 01:00 EDT

Donor Drive will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:16 EST

CyberGrants Maintenance Apr 25, 2026 09:00-13:00 EDT

CyberGrants will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Mar 27, 2026 - 14:55 EDT

Network for Good Monthly Maintenance Apr 27, 2026 01:00-05:00 EDT

Network for Good will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:18 EST

ETO Maintenance - Canada, US Public and US Private Apr 27, 2026 01:00-05:00 EDT

ETO in North America will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:21 EST

Apricot AU Monthly Maintenance May 1, 2026 10:00-14:00 EDT

Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:22 EST

Apricot Monthly Maintenance - Canada and US May 4, 2026 01:00-05:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:23 EST

One Cause Maintenance May 4, 2026 01:00-05:00 EDT

One Cause will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:30 EST

NPO Hub, Grantwriter and Que May 4, 2026 01:00-05:00 EDT

NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:23 EST

CyberGrants Maintenance May 9, 2026 08:00-09:00 EDT

CyberGrants will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Mar 27, 2026 - 14:57 EDT

Mobilize Monthly Maintenance May 11, 2026 01:00-05:00 EDT

Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:27 EST

CyberGrants Patching May 11, 2026 01:00-05:00 EDT

CyberGrants will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:25 EST

EA and NGP VAN Monthly Maintenance May 16, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:27 EST

EA and NGP VAN Monthly Maintenance May 17, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:27 EST

EA and NGP VAN Monthly Maintenance May 18, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:27 EST

Donor Drive Monthly Maintenance May 22, 2026 21:00 - May 23, 2026 01:00 EDT

Donor Drive will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:26 EST

Network for Good Monthly Maintenance May 25, 2026 01:00-05:00 EDT

Network for Good will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:26 EST

Give Gab Maintenance May 25, 2026 01:00-05:00 EDT

Give Gab will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:25 EST

One Cause Maintenance Jun 1, 2026 01:00-05:00 EDT

One Cause will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:34 EST

Apricot AU Monthly Maintenance Jun 5, 2026 10:00-14:00 EDT

Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:33 EST

Apricot Monthly Maintenance - Canada and US Jun 8, 2026 01:00-05:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:33 EST

NPO Hub, Grantwriter and Que Jun 8, 2026 01:00-05:00 EDT

NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:34 EST

Penelope Maintenance - Canada, US, UK Jun 15, 2026 01:00-05:00 EDT

Penelope in North America and the UK will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:37 EST

Mobilize Monthly Maintenance Jun 15, 2026 01:00-05:00 EDT

Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:34 EST

Donor Drive Monthly Maintenance Jun 19, 2026 21:00 - Jun 20, 2026 01:00 EDT

Donor Drive will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:36 EST

EA and NGP VAN Monthly Maintenance Jun 20, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:35 EST

EA and NGP VAN Monthly Maintenance Jun 21, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:35 EST

Salsa Patching Jun 22, 2026 01:00-05:00 EDT

Salsa will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:38 EST

Network for Good Monthly Maintenance Jun 29, 2026 01:00-05:00 EDT

Network for Good will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:36 EST
ActionKit
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Apricot
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CyberGrants
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DonorTrends
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ETO
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EveryAction
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GiveGab
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GiveGab Enterprise
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Grantmaker
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Mobilize
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Network for Good
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NGP VAN
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Nonprofit Hub
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Penelope
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Salsa
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WeSpire
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Apr 9, 2026

No incidents reported today.

Apr 8, 2026
Resolved - The incident has been successfully resolved.
Apr 8, 16:36 EDT
Monitoring - A fix has been implemented, tested and deployed. While the issue has been fully remediated, we will continue to monitor to ensure there is no regression. Please continue to monitor this page for additional updates.
Apr 8, 14:57 EDT
Identified - We are actively working on a fix to remediate the issue. This remains a top priority and we are expecting resolution as soon as possible. We apologize for the inconvenience and appreciate your continued patience. Please continue to monitor this page for further updates.
Apr 8, 09:42 EDT
Update - Our investigation remains underway as a top priority. We apologize for the inconvenience and appreciate your continued patience. Please continue to monitor this page for further updates.
Apr 7, 17:09 EDT
Update - We continue to work on a resolution as a top priority. We appreciate your patience and we hope to resolve this as soon as possible. Please continue to monitor this page for additional updates.
Apr 7, 12:16 EDT
Investigating - We are aware of issues users are currently experiencing with Salsa fundraising and peer to peer forms. We actively working toward a resolution as a top priority. Please continue to monitor this page for additional updates.
Apr 7, 09:21 EDT
Apr 7, 2026
Apr 6, 2026
Resolved - This incident has been resolved.
Apr 6, 18:49 EDT
Identified - The root cause of this issue has been identified and we are actively testing a fix to resolve it as soon as possible. Please continue to monitor this page for updates.
Apr 6, 15:40 EDT
Investigating - We are aware of an issue with some users receiving an error message as they claim an organization. We are actively investigating and working on a resolution. Please monitor this page for updates.
Apr 6, 13:19 EDT
Resolved - This incident has been resolved.
Apr 6, 13:15 EDT
Monitoring - A fix has been implemented, tested, and deployed. We will continue to monitor to ensure there are no further issues. Please monitor this page for further updates.
Apr 6, 12:13 EDT
Investigating - We are aware of an ongoing issue with users unable to submit registrations to events in Salsa engage. This is a top priority and we are working to remediate as quickly as possible. Please monitor this page for updates.
Apr 6, 10:22 EDT
Completed - The scheduled maintenance has been completed.
Apr 6, 05:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 01:00 EDT
Scheduled - NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Jan 11, 20:14 EST
Completed - The scheduled maintenance has been completed.
Apr 6, 05:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 01:02 EDT
Scheduled - One Cause will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Jan 11, 20:14 EST
Completed - The scheduled maintenance has been completed.
Apr 6, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 01:01 EDT
Scheduled - Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Jan 11, 20:14 EST
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026
Completed - The scheduled maintenance has been completed.
Apr 3, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 10:00 EDT
Scheduled - Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Jan 11, 20:13 EST
Apr 2, 2026
Resolved - This incident has been resolved.
Apr 2, 12:17 EDT
Monitoring - A fix has been implemented and we have completed successful testing. We will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.
Apr 2, 09:46 EDT
Investigating - We are currently investigating generated errors when running specific reports in CyberGrants. This is a top priority and we are working to remediate as quickly as possible. Please continue to monitor this page for further updates.
Apr 2, 09:13 EDT
Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026
Resolved - This incident has been resolved.
Mar 30, 15:46 EDT
Monitoring - The issue has been addressed; however, we will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.
Mar 30, 12:51 EDT
Investigating - We are currently investigation reports of intermittent errors throughout Apricot, including errors that impact the ability of users to log in. This is a top priority and we are working to resolve the issue as soon as possible. Please monitor this page for updates.
Mar 30, 12:04 EDT
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
Resolved - As of 4:41 PM ET, the earlier issue using Turf Auto Cutter has been resolved. We are continuing to monitor for any further issues.
Mar 26, 16:43 EDT
Identified - We have identified a fix for the underlying issue that is causing users to receive errors trying to use Turf Auto Cutter. We are working as quickly as possible to implement this fix, and will provide another update when the issue has been resolved.
Mar 26, 15:53 EDT
Investigating - We are currently investigating an issue that is causing an error when a user attempts to use Turf Auto Cutter. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
Mar 26, 14:46 EDT