All Systems Operational

About This Site

This page list all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.

Apricot Operational
90 days ago
100.0 % uptime
Today
ETO Operational
90 days ago
100.0 % uptime
Today
Penelope Operational
90 days ago
100.0 % uptime
Today
EveryAction Operational
90 days ago
100.0 % uptime
Today
NGP VAN Operational
90 days ago
100.0 % uptime
Today
ActionKit Operational
90 days ago
100.0 % uptime
Today
CyberGrants Operational
90 days ago
100.0 % uptime
Today
WeSpire Operational
90 days ago
100.0 % uptime
Today
Network for Good Operational
90 days ago
100.0 % uptime
Today
Grantmaker Operational
90 days ago
100.0 % uptime
Today
GiveGab Operational
90 days ago
100.0 % uptime
Today
GiveGab Enterprise Operational
90 days ago
100.0 % uptime
Today
Salsa Operational
90 days ago
100.0 % uptime
Today
DonorTrends Operational
90 days ago
100.0 % uptime
Today
Mobilize Operational
90 days ago
100.0 % uptime
Today
Nonprofit Hub Operational
90 days ago
100.0 % uptime
Today
Test Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Apricot AU Monthly Maintenance Feb 27, 2026 10:00-14:00 EST

Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:07 EST

Critical Maintenance - ETO US Public Feb 28, 2026 08:00-12:00 EST

ETO US Public will be undergoing critical maintenance on 2026-02-28 from 8:00am-12:00pm EST.
During this time Business Objects reporting will be unavailable to users.

Posted on Feb 25, 2026 - 14:53 EST

CyberGrants Critical Maintenance Feb 28, 2026 20:00 - Mar 1, 2026 00:00 EST

CyberGrants will be undergoing some critical maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Feb 03, 2026 - 09:22 EST

Apricot Monthly Maintenance - Canada and US Mar 2, 2026 01:00-05:00 EST

Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:07 EST

One Cause Maintenance Mar 2, 2026 01:00-05:00 EST

One Cause will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:08 EST

NPO Hub, Grantwriter and Que Mar 2, 2026 01:00-05:00 EST

NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:07 EST

Penelope AU maintenance Mar 6, 2026 09:00-13:00 EST

Penelope in Australia will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:09 EST

Mobilize Monthly Maintenance Mar 9, 2026 01:00-05:00 EDT

Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:08 EST

Penelope Maintenance - Canada, US, UK Mar 9, 2026 01:00-05:00 EDT

Penelope in North America and the UK will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:09 EST

Salsa Patching Mar 16, 2026 01:00-05:00 EDT

Salsa will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:10 EST

Donor Drive Monthly Maintenance Mar 20, 2026 21:00 - Mar 21, 2026 01:00 EDT

Donor Drive will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:10 EST

EA and NGP VAN Monthly Maintenance Mar 21, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:11 EST

EA and NGP VAN Monthly Maintenance Mar 22, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:11 EST

Network for Good Monthly Maintenance Mar 23, 2026 01:00-05:00 EDT

Network for Good will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:12 EST

EA and NGP VAN Monthly Maintenance Mar 23, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:12 EST

Apricot AU Monthly Maintenance Apr 3, 2026 10:00-14:00 EDT

Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:13 EST

Apricot Monthly Maintenance - Canada and US Apr 6, 2026 01:00-05:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:14 EST

One Cause Maintenance Apr 6, 2026 01:00-05:00 EDT

One Cause will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:14 EST

NPO Hub, Grantwriter and Que Apr 6, 2026 01:00-05:00 EDT

NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:14 EST

Mobilize Monthly Maintenance Apr 13, 2026 01:00-05:00 EDT

Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:15 EST

EA and NGP VAN Monthly Maintenance Apr 18, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:17 EST

EA and NGP VAN Monthly Maintenance Apr 19, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:17 EST

EA and NGP VAN Monthly Maintenance Apr 20, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:18 EST

ETO AU Patching Apr 24, 2026 10:00-14:00 EDT

ETO in Australia will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:21 EST

Donor Drive Monthly Maintenance Apr 24, 2026 21:00 - Apr 25, 2026 01:00 EDT

Donor Drive will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:16 EST

ETO Maintenance - Canada, US Public and US Private Apr 27, 2026 01:00-05:00 EDT

ETO in North America will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:21 EST

Network for Good Monthly Maintenance Apr 27, 2026 01:00-05:00 EDT

Network for Good will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:18 EST

Apricot AU Monthly Maintenance May 1, 2026 10:00-14:00 EDT

Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:22 EST

Apricot Monthly Maintenance - Canada and US May 4, 2026 01:00-05:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:23 EST

NPO Hub, Grantwriter and Que May 4, 2026 01:00-05:00 EDT

NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:23 EST

One Cause Maintenance May 4, 2026 01:00-05:00 EDT

One Cause will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:30 EST

Mobilize Monthly Maintenance May 11, 2026 01:00-05:00 EDT

Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:27 EST

CyberGrants Patching May 11, 2026 01:00-05:00 EDT

CyberGrants will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:25 EST

EA and NGP VAN Monthly Maintenance May 16, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:27 EST

EA and NGP VAN Monthly Maintenance May 17, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:27 EST

EA and NGP VAN Monthly Maintenance May 18, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:27 EST

Donor Drive Monthly Maintenance May 22, 2026 21:00 - May 23, 2026 01:00 EDT

Donor Drive will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:26 EST

Give Gab Maintenance May 25, 2026 01:00-05:00 EDT

Give Gab will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:25 EST

Network for Good Monthly Maintenance May 25, 2026 01:00-05:00 EDT

Network for Good will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:26 EST

One Cause Maintenance Jun 1, 2026 01:00-05:00 EDT

One Cause will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:34 EST

Apricot AU Monthly Maintenance Jun 5, 2026 10:00-14:00 EDT

Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:33 EST

Apricot Monthly Maintenance - Canada and US Jun 8, 2026 01:00-05:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:33 EST

NPO Hub, Grantwriter and Que Jun 8, 2026 01:00-05:00 EDT

NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:34 EST

Penelope Maintenance - Canada, US, UK Jun 15, 2026 01:00-05:00 EDT

Penelope in North America and the UK will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:37 EST

Mobilize Monthly Maintenance Jun 15, 2026 01:00-05:00 EDT

Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:34 EST

Donor Drive Monthly Maintenance Jun 19, 2026 21:00 - Jun 20, 2026 01:00 EDT

Donor Drive will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:36 EST

EA and NGP VAN Monthly Maintenance Jun 20, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:35 EST

EA and NGP VAN Monthly Maintenance Jun 21, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:35 EST

Salsa Patching Jun 22, 2026 01:00-05:00 EDT

Salsa will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:38 EST

Network for Good Monthly Maintenance Jun 29, 2026 01:00-05:00 EDT

Network for Good will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:36 EST
ActionKit Uptime
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Apricot Uptime
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CyberGrants Uptime
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DonorTrends Uptime
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ETO Uptime
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EveryAction Uptime
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Mobilize Uptime
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NGP VAN Uptime
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Nonprofit Hub Uptime
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Penelope Uptime
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WeSpire Uptime
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Feb 25, 2026

No incidents reported today.

Feb 24, 2026
Resolved - As of 3:01 PM ET, the earlier issues with our upstream provider have been resolved and we are continuing to monitor. We have requeued and sent any Targeted Emails that failed during this time.
Feb 24, 15:02 EST
Identified - We have identified an issue with an upstream provider that is causing Targeted Emails to not send. This impacts sample emails from Targeted Email and Online Actions confirmation emails as well. We are working with the third party vendor to resolve this issue as quickly as possible.
Feb 24, 14:28 EST
Feb 23, 2026
Resolved - This incident has been resolved.
Feb 23, 17:52 EST
Investigating - We are aware of an ongoing issue with users unable to load multiple pages within Engage including the ability to edit emails and forms. We are actively reviewing this as a top priority. Please monitor this page for further updates.
Feb 23, 16:55 EST
Completed - The scheduled maintenance has been completed.
Feb 23, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 06:00 EST
Scheduled - EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Jan 11, 20:00 EST
Completed - The scheduled maintenance has been completed.
Feb 23, 05:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 01:01 EST
Scheduled - Network for Good will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Jan 11, 20:04 EST
Completed - The scheduled maintenance has been completed.
Feb 23, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 01:00 EST
Scheduled - Give Gab will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Jan 11, 20:04 EST
Completed - The scheduled maintenance has been completed.
Feb 23, 02:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 02:00 EST
Scheduled - Mobilize will be undergoing database maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Feb 11, 09:31 EST
Feb 22, 2026
Completed - The scheduled maintenance has been completed.
Feb 22, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 06:00 EST
Scheduled - EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Jan 11, 19:58 EST
Feb 21, 2026
Completed - The scheduled maintenance has been completed.
Feb 21, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 06:00 EST
Scheduled - EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Jan 11, 19:58 EST
Completed - The scheduled maintenance has been completed.
Feb 21, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 21:00 EST
Scheduled - Donor Drive will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Jan 11, 19:57 EST
Feb 20, 2026
Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026
Completed - The scheduled maintenance has been completed.
Feb 16, 02:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 02:00 EST
Scheduled - Mobilize will be undergoing scheduled database maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Feb 11, 09:28 EST
Feb 15, 2026
Completed - The scheduled maintenance has been completed.
Feb 15, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 02:30 EST
Scheduled - CyberGrants will be performing some database maintenance.

During this time users may encounter intermittent errors or slowness in the application.

Feb 5, 17:40 EST
Feb 14, 2026
Completed - The scheduled maintenance has been completed.
Feb 14, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 02:30 EST
Scheduled - CyberGrants will be performing some database maintenance.

During this time users may encounter intermittent errors or slowness in the application.

Feb 5, 17:39 EST
Feb 13, 2026

No incidents reported.

Feb 12, 2026
Resolved - This incident has been resolved.
Feb 12, 12:06 EST
Update - We are continuing to monitor for any further issues.
Feb 12, 10:12 EST
Monitoring - A fix has been implemented and reports are now running without issue. We will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.
Feb 12, 10:11 EST
Investigating - We are aware of widespread errors being experienced when running Reports and are looking into this as our top priority. Please continue to monitor this page for further updates.
Feb 12, 09:58 EST
Feb 11, 2026
Resolved - As of 11:36 AM ET, the earlier issue with newly created users receiving blank ActionID invitations has been resolved. We are continuing to monitor for any further issues.
Feb 11, 11:39 EST
Identified - We have identified the issue with newly created users receiving a blank ActionID email and are working to implement a fix.
Feb 11, 11:20 EST
Investigating - We are currently investigating an issue that is causing newly created users to receive an ActionID email with no content. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
Feb 11, 10:25 EST