All Systems Operational

About This Site

This page lists all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.

Apricot Operational
90 days ago
100.0 % uptime
Today
ETO Operational
90 days ago
99.91 % uptime
Today
Penelope Operational
90 days ago
99.55 % uptime
Today
EveryAction Operational
90 days ago
100.0 % uptime
Today
NGP VAN Operational
90 days ago
100.0 % uptime
Today
ActionKit Operational
90 days ago
100.0 % uptime
Today
CyberGrants Operational
90 days ago
99.92 % uptime
Today
WeSpire Operational
90 days ago
100.0 % uptime
Today
Network for Good Operational
90 days ago
99.97 % uptime
Today
Grantmaker Operational
90 days ago
100.0 % uptime
Today
GiveGab Operational
90 days ago
100.0 % uptime
Today
GiveGab Enterprise Operational
90 days ago
100.0 % uptime
Today
Salsa Operational
90 days ago
99.98 % uptime
Today
DonorTrends Operational
90 days ago
100.0 % uptime
Today
Mobilize Operational
90 days ago
100.0 % uptime
Today
Nonprofit Hub Operational
90 days ago
99.82 % uptime
Today
Test Operational
90 days ago
100.0 % uptime
Today
DonorDrive Operational
90 days ago
100.0 % uptime
Today
OneCause Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

ETO AU Maintenance Jul 24, 2026 10:00-14:00 EDT

ETO in Australia will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:29 EDT

DonorDrive Monthly Maintenance Jul 24, 2026 21:00 - Jul 25, 2026 01:00 EDT

DonorDrive will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:12 EDT

Network for Good Monthly Maintenance Jul 27, 2026 01:00-05:00 EDT

Network for Good will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:14 EDT

DonorTrends Maintenance Jul 27, 2026 01:00-05:00 EDT

DonorTrends will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:39 EDT

ETO Maintenance - Canada, US Public and US Private Jul 27, 2026 01:00-05:00 EDT

ETO in North America will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:30 EDT

Apricot AU Monthly Maintenance Jul 31, 2026 09:00-13:00 EDT

Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:36 EDT

NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Aug 3, 2026 01:00-05:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 17:08 EDT
Scheduled - NPO Hub, Grantwriter, Grantmaker, and Que will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Jun 29, 2026 - 16:50 EDT

Apricot Monthly Maintenance - Canada and US Aug 3, 2026 01:00-05:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:48 EDT

OneCause will undergo scheduled maintenance Aug 3, 2026 01:00-05:00 EDT

OneCause will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:11 EDT

Penelope AU maintenance Aug 7, 2026 09:00-13:00 EDT

Penelope in Australia will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jul 03, 2026 - 11:14 EDT

Mobilize Monthly Maintenance Aug 10, 2026 01:00-05:00 EDT

Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 03, 2026 - 11:54 EDT

Penelope Maintenance - Canada, US, UK Aug 10, 2026 01:00-05:00 EDT

Penelope in North America and the UK will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jul 03, 2026 - 11:14 EDT

CyberGrants Maintenance Aug 10, 2026 01:00-05:00 EDT

CyberGrants will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:32 EDT

EA and NGP VAN Monthly Maintenance Aug 15, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:24 EDT

EA and NGP VAN Monthly Maintenance Aug 16, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:24 EDT

Give Gab Enterprise Maintenance Aug 17, 2026 01:00-05:00 EDT

Give Gab Enterprise will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:40 EDT

EA and NGP VAN Monthly Maintenance Aug 17, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:26 EDT

ETO AU will undergo scheduled maintenance Aug 21, 2026 10:00-14:00 EDT

ETO AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT

DonorDrive will undergo scheduled maintenance Aug 21, 2026 21:00 - Aug 22, 2026 01:00 EDT

DonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:10 EDT

Network for Good will undergo scheduled maintenance Aug 24, 2026 01:00-05:00 EDT

Network for Good will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:11 EDT

Give Gab Maintenance Aug 24, 2026 01:00-05:00 EDT

Give Gab will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:33 EDT

ETO - Canada, US Public, and US Private will undergo scheduled maintenance Aug 24, 2026 01:00-05:00 EDT

ETO - Canada, US Public, and US Private will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT

Apricot AU Monthly Maintenance Sep 4, 2026 09:00-13:00 EDT

Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:43 EDT

Apricot Monthly Maintenance - Canada and US Sep 7, 2026 01:00-05:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:45 EDT

NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Sep 7, 2026 01:00-05:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 17:21 EDT
Scheduled - NPO Hub, Grantwriter, Grantmaker, and Que will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Jun 29, 2026 - 17:16 EDT

OneCause will undergo scheduled maintenance Sep 7, 2026 01:00-05:00 EDT

OneCause will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT

Penelope AU maintenance Sep 11, 2026 09:00-13:00 EDT

Penelope in Australia will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jun 05, 2026 - 10:35 EDT

Penelope Maintenance - Canada, US, UK Sep 14, 2026 01:00-05:00 EDT

Penelope in North America and the UK will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jun 05, 2026 - 10:36 EDT

Mobilize Monthly Maintenance Sep 14, 2026 01:00-05:00 EDT

Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 03, 2026 - 11:54 EDT

DonorDrive will undergo scheduled maintenance Sep 18, 2026 21:00 - Sep 19, 2026 01:00 EDT

DonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:10 EDT

EA and NGP VAN Monthly Maintenance Sep 19, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:26 EDT

ActionKit will undergo scheduled maintenance Sep 19, 2026 23:30 - Sep 20, 2026 01:30 EDT

ActionKit will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT

EA and NGP VAN Monthly Maintenance Sep 20, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:27 EDT

EA and NGP VAN Monthly Maintenance Sep 21, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:27 EDT

ETO AU will undergo scheduled maintenance Sep 25, 2026 10:00-14:00 EDT

ETO AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:15 EDT

Network for Good will undergo scheduled maintenance Sep 28, 2026 01:00-05:00 EDT

Network for Good will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:11 EDT

ETO - Canada, US Public, and US Private will undergo scheduled maintenance Sep 28, 2026 01:00-05:00 EDT

ETO - Canada, US Public, and US Private will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT

Apricot AU Monthly Maintenance Oct 2, 2026 09:00-13:00 EDT

Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:36 EDT

Apricot Monthly Maintenance - Canada and US Oct 5, 2026 01:00-05:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:45 EDT

NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Oct 5, 2026 01:00-05:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 17:22 EDT
Scheduled - NPO Hub, Grantwriter, Grantmaker, and Que will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Jun 29, 2026 - 17:20 EDT

OneCause will undergo scheduled maintenance Oct 5, 2026 01:00-05:00 EDT

OneCause will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT

Mobilize Monthly Maintenance Oct 12, 2026 01:00-05:00 EDT

Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 03, 2026 - 11:55 EDT

DonorDrive will undergo scheduled maintenance Oct 22, 2026 21:00 - Oct 24, 2026 01:00 EDT

DonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:10 EDT

ETO AU will undergo scheduled maintenance Oct 23, 2026 10:00-14:00 EDT

ETO AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:15 EDT

Network for Good will undergo scheduled maintenance Oct 26, 2026 01:00-05:00 EDT

Network for Good will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:11 EDT

ETO - Canada, US Public, and US Private will undergo scheduled maintenance Oct 26, 2026 02:00-06:00 EDT

ETO - Canada, US Public, and US Private will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT

Apricot AU Monthly Maintenance Oct 30, 2026 09:00-13:00 EDT

Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:37 EDT

Apricot - Canada and US will undergo scheduled maintenance Nov 2, 2026 01:00-05:00 EST

Apricot - Canada and US will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:15 EDT

OneCause will undergo scheduled maintenance Nov 2, 2026 01:00-05:00 EST

OneCause will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT

NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Nov 2, 2026 01:00-05:00 EST

Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 17:22 EDT
Scheduled - NPO Hub, Grantwriter, Grantmaker, and Que will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Jun 29, 2026 - 17:21 EDT
ActionKit
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Apricot
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CyberGrants
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DonorTrends
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ETO
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EveryAction
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GiveGab
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GiveGab Enterprise
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Grantmaker
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Mobilize
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Network for Good
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NGP VAN
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Nonprofit Hub
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Penelope
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Salsa
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WeSpire
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Jul 22, 2026
Completed - The scheduled maintenance has been completed.
Jul 22, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:00 EDT
Scheduled - EA and NGP VAN will undergo annual system recovery testing.

Sites will not be placed into maintenance mode during this work; however, users may experience some degraded performance using certain digital tools, such as Advocacy, Online Actions and Targeted Email, as well as intermittent timeouts, including during login.

Users are recommended to try their operation again or wait until the completion of the maintenance window.

Jun 8, 10:26 EDT
Jul 21, 2026
Postmortem - Read details
Jul 22, 09:03 EDT
Resolved - This incident has been resolved.
Jul 21, 15:17 EDT
Monitoring - A fix has been implemented and tested. CyberGrants is now accessible, but we will continue to monitor closely to ensure there is no regression.
Jul 21, 12:04 EDT
Update - We are continuing to investigate this issue. We appreciate your patience and ask that you continue to monitor this page for the latest information.

Our next update will be posted by approximately 12:00 PM ET, if not sooner.

Jul 21, 11:33 EDT
Update - We are actively reviewing this issue and it remains our top priority. We appreciate your patience and ask that you continue to monitor this page for the latest information.

Our next update will be posted by approximately 11:30 AM ET, if not sooner.

Jul 21, 10:59 EDT
Investigating - CyberGrants is currently not accessible. We are investigating this as the highest priority and we are working to resolve as quickly as possible. Please monitor this page for further updates.
Jul 21, 10:26 EDT
Jul 20, 2026
Resolved - This incident has been resolved.
Jul 20, 17:12 EDT
Monitoring - We have implemented and tested a fix to remediate the issue. Saved one-click reports are now working as expected and we will continue to monitor closely to ensure there is no regression. Please continue to monitor this page for further updates.
Jul 20, 15:04 EDT
Update - We continue to work on the needed fix to resolve this issue. It remains a top priority and we appreciate your patience.

As a reminder, new ad hoc/one-click reports can be configured as an immediate workaround solution, while we continue to address the issue impacting the saved reports.

Please continue to check this page for further updates.

Next update will be posted at approximately 2:30 PM ET, if not sooner.

Jul 20, 14:36 EDT
Update - Work to resolve this issue is actively in progress and we are focused on getting this fixed as quickly as possible. Please check back on this page for updates.

Next update expected by 2:30 PM ET, or earlier if available.

Jul 20, 13:58 EDT
Update - We are actively working on the solution to remediate the issue. Please continue to check this page for further updates.

Next update will be posted at approximately 2:00 PM ET, if not sooner.

Jul 20, 13:33 EDT
Update - The root cause has been identified and a solution is actively underway. Thank you for your patience, please continue to check this page for updates.

Next update will be posted at approximately 1:30 PM ET, if not sooner.

Jul 20, 13:02 EDT
Identified - We have identified the root cause of the issue and we are actively working on a solution. Thank you for your continued patience. Please continue to monitor this page for further updates.

The next update will be posted at approximately 1:00 PM ET, if not sooner.

Jul 20, 12:35 EDT
Update - We are continuing to investigate this issue and are committed to resolving it as quickly as possible. We appreciate your patience and ask that you check back on this page for the latest updates.

Next update will be posted at approximately 12:30 PM ET, if not sooner.

Jul 20, 12:00 EDT
Update - We are actively investigating this issue and working diligently toward a resolution. We appreciate your patience and ask that you check back on this page for the latest updates.

Next update will be posted at approximately 12:00 PM ET, if not sooner.

Jul 20, 11:30 EDT
Update - We continue to investigate this priority issue and we are working to remediate it as soon as possible. Please continue to monitor this page for further updates.

Next update will be posted at approximately 11:30 AM ET, if not sooner.

Jul 20, 11:03 EDT
Update - We are actively working on this and it remains our top priority. We appreciate your patience during this time. Please continue to check this page for updates.

Next update will be posted at approximately 11:00 AM ET, if not sooner.

Jul 20, 10:32 EDT
Update - We are continuing to review this issue as a top priority. Thank you for your patience and please continue to monitor this page for further updates.

Next update will be posted at approximately 10:30 AM ET, if not sooner.

Jul 20, 10:01 EDT
Investigating - We are currently investigating an issue that is causing an error when running saved one-click reports within CyberGrants. We apologize for any impact and inconvenience caused, and we are reviewing this as a top priority.

Please note, the issue appear to be related to saved one-click reports, so new reports can be configured and generated without issue.

Please monitor this page for further updates.

Jul 20, 09:30 EDT
Completed - The scheduled maintenance has been completed.
Jul 20, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 06:00 EDT
Scheduled - EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

May 14, 16:23 EDT
Jul 19, 2026
Completed - The scheduled maintenance has been completed.
Jul 19, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 06:00 EDT
Scheduled - EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

May 14, 16:23 EDT
Jul 18, 2026
Completed - The scheduled maintenance has been completed.
Jul 18, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 06:00 EDT
Scheduled - EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

May 14, 16:22 EDT
Jul 17, 2026

No incidents reported.

Jul 16, 2026
Resolved - As of 12:12PM ET, we have resolved the earlier issue that caused some users to be unable to access the database. We are continuing to monitor for any further issues.
Jul 16, 12:17 EDT
Investigating - We are currently investigating an issue that is causing some users to be unable to access the database. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
Jul 16, 12:01 EDT
Jul 15, 2026

No incidents reported.

Jul 14, 2026
Completed - The scheduled maintenance has been completed.
Jul 14, 22:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 21:45 EDT
Scheduled - CyberGrants will be undergoing critical maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Jul 14, 21:44 EDT
Jul 13, 2026
Postmortem - Read details
Jul 14, 09:20 EDT
Resolved - This incident has been resolved.
Jul 13, 15:03 EDT
Monitoring - CyberGrants is back online and we have completed testing. At this time, they system is performing as expected, but we will continue to monitor closely to ensure there is no regression.
Jul 13, 12:47 EDT
Update - CyberGrants is currently offline. We are actively restarting the system which should take approximately 20 minutes. We apologize for the inconvenience and appreciate your patience as we work to address this priority issue.

We will provide our next status update at approximately 1:00 PM ET.

Jul 13, 12:32 EDT
Update - We are in the process of taking CyberGrants offline. It has been slightly delayed, but the downtime should begin within the next 30 minutes. Thank you for your continued patience.

We will provide our next status update at approximately 12:30 PM ET.

Jul 13, 12:02 EDT
Update - We are actively exploring a few options to remediate the issue that is impacting current CyberGrants performance. We are engaged with our external partner Oracle for support, but we are also going to restart specific CyberGrants components that is going to require CyberGrants to be offline. Within the next 30 minutes, CyberGrants will be offline for approximately 20 minutes. We apologize for the inconvenience and appreciate your patience as we work to address this priority issue.
Jul 13, 11:31 EDT
Update - We are actively investigating this issue as a top priority. Please continue to monitor this page for further updates.
Jul 13, 11:01 EDT
Update - We are continuing to investigate this issue as a top priority. Please continue to monitor this page for further updates.
Jul 13, 10:31 EDT
Update - We are actively investigating this issue as a top priority. Please continue to monitor this page for further updates.
Jul 13, 10:00 EDT
Update - We are continuing to investigate this issue as a top priority. Please continue to monitor this page for further updates.
Jul 13, 09:30 EDT
Update - We are actively investigating this issue as a top priority. Please continue to monitor this page for further updates.
Jul 13, 09:00 EDT
Update - We are continuing to investigate this issue with the highest priority.
Jul 13, 08:32 EDT
Investigating - We are aware of an issue affecting areas of the CyberGrants platform. Some users are experiencing errors when accessing certain features. Our team is actively investigating and working to resolve the issue.
Jul 13, 08:02 EDT
Completed - The scheduled maintenance has been completed.
Jul 13, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 01:00 EDT
Scheduled - Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Jun 3, 11:52 EDT
Jul 12, 2026

No incidents reported.

Jul 11, 2026
Resolved - This incident has been resolved.
Jul 11, 12:22 EDT
Monitoring - The login issue affecting Apricot has been resolved. Our team will continue to monitor to ensure everything remains stable.
Jul 11, 10:34 EDT
Investigating - We are aware that some users are experiencing issues logging into Apricot. Our team is actively investigating the root cause and will provide updates as more information becomes available. We apologize for any disruption this may cause.
Jul 11, 10:07 EDT
Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.