Monitoring - A fix has been implemented and successfully tested. NPO Hub is now accessible, but you may need to clear your cache if you experience any errors. Cache clearing instructions are provided below:
Google Chrome (Desktop)
Go to Settings > Privacy and security > Third-party cookies.
Select See all site data and permissions.
Search for the website name in the top-right search bar.
Click the Delete (trash can) icon next to the site and confirm.
Microsoft Edge
Go to Settings > Cookies and site permissions > Manage and delete cookies and site data.
Select See all cookies and site data.
Search for the site and click the down arrow to its right, then select Delete.
Mozilla Firefox
Go to Settings > Privacy & Security.
Find the Cookies and Site Data section and click Manage Data....
Search for the website, select it, and click Remove Selected (or Remove All Shown).
Click Save Changes and confirm
Safari (Mac)
In the menu bar, choose Safari > Settings (or Preferences).
Click the Privacy tab, then click Manage Website Data....
Search for the website, select it, and click Remove
Mobile (Android & iOS)
Chrome (Android): Open the site, tap the Page info icon (three dots or padlock) in the address bar, then select Cookies and site data > Delete.
Safari (iPhone/iPad): Go to Settings > Safari > Advanced > Website Data. Search for the site, swipe left on its name, and tap Delete
We will continue to monitor closely to ensure there are no further issues, but please continue to view this page for further updates.
Jun 01, 2026 - 19:46 EDT
Google Chrome (Desktop)
Go to Settings > Privacy and security > Third-party cookies.
Select See all site data and permissions.
Search for the website name in the top-right search bar.
Click the Delete (trash can) icon next to the site and confirm.
Microsoft Edge
Go to Settings > Cookies and site permissions > Manage and delete cookies and site data.
Select See all cookies and site data.
Search for the site and click the down arrow to its right, then select Delete.
Mozilla Firefox
Go to Settings > Privacy & Security.
Find the Cookies and Site Data section and click Manage Data....
Search for the website, select it, and click Remove Selected (or Remove All Shown).
Click Save Changes and confirm
Safari (Mac)
In the menu bar, choose Safari > Settings (or Preferences).
Click the Privacy tab, then click Manage Website Data....
Search for the website, select it, and click Remove
Mobile (Android & iOS)
Chrome (Android): Open the site, tap the Page info icon (three dots or padlock) in the address bar, then select Cookies and site data > Delete.
Safari (iPhone/iPad): Go to Settings > Safari > Advanced > Website Data. Search for the site, swipe left on its name, and tap Delete
We will continue to monitor closely to ensure there are no further issues, but please continue to view this page for further updates.
Jun 01, 2026 - 19:46 EDT
Update - We are continuing to investigate this issue.
Jun 01, 2026 - 15:55 EDT
Jun 01, 2026 - 15:55 EDT
Investigating - We are currently addressing an issue that is blocking users from accessing NPO Hub. We are working to remediate this as soon as possible. Please monitor this page for updates.
Jun 01, 2026 - 15:55 EDT
Jun 01, 2026 - 15:55 EDT
About This Site
This page lists all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.
Apricot
Operational
ETO
Operational
Penelope
Operational
EveryAction
Operational
NGP VAN
Operational
ActionKit
Operational
CyberGrants
Operational
WeSpire
Operational
Network for Good
Operational
Grantmaker
Operational
GiveGab
Operational
GiveGab Enterprise
Operational
Salsa
Operational
DonorTrends
Operational
Mobilize
Operational
Nonprofit Hub
Operational
Test
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
CyberGrants Critical Maintenance Jun 2, 2026 23:00-23:45 EDT
CyberGrants will be undergoing critical maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 28, 2026 - 10:11 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 28, 2026 - 10:11 EDT
Apricot AU Monthly Maintenance Jun 5, 2026 10:00-14:00 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:33 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:33 EST
Apricot Monthly Maintenance - Canada and US Jun 8, 2026 01:00-05:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:33 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:33 EST
NPO Hub, Grantwriter and Que Jun 8, 2026 01:00-05:00 EDT
NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:34 EST
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:34 EST
Mobilize Monthly Maintenance Jun 15, 2026 01:00-05:00 EDT
Mobilize will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:34 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:34 EST
Penelope Maintenance - Canada, US, UK Jun 15, 2026 01:00-05:00 EDT
Penelope in North America and the UK will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:37 EST
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:37 EST
Donor Drive Monthly Maintenance Jun 19, 2026 21:00 - Jun 20, 2026 01:00 EDT
Donor Drive will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:36 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:36 EST
EA and NGP VAN Monthly Maintenance Jun 20, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:35 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:35 EST
EA and NGP VAN Monthly Maintenance Jun 21, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:35 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:35 EST
Salsa Patching Jun 22, 2026 01:00-05:00 EDT
Salsa will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:38 EST
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:38 EST
CyberGrants Maintenance Jun 28, 2026 03:00-07:00 EDT
CyberGrants will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 13, 2026 - 16:57 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 13, 2026 - 16:57 EDT
Network for Good Monthly Maintenance Jun 29, 2026 01:00-05:00 EDT
Network for Good will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:36 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:36 EST
Apricot AU Monthly Maintenance Jul 3, 2026 09:00-13:00 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:35 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:35 EDT
Apricot Monthly Maintenance - Canada and US Jul 6, 2026 01:00-05:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:44 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:44 EDT
EA and NGP VAN Monthly Maintenance Jul 18, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:22 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:22 EDT
EA and NGP VAN Monthly Maintenance Jul 19, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:23 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:23 EDT
EA and NGP VAN Monthly Maintenance Jul 20, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:23 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:23 EDT
Apricot AU Monthly Maintenance Jul 31, 2026 09:00-13:00 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:36 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:36 EDT
Apricot Monthly Maintenance - Canada and US Aug 3, 2026 01:00-05:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:48 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:48 EDT
EA and NGP VAN Monthly Maintenance Aug 15, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:24 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:24 EDT
EA and NGP VAN Monthly Maintenance Aug 16, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:24 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:24 EDT
EA and NGP VAN Monthly Maintenance Aug 17, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:26 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:26 EDT
Apricot AU Monthly Maintenance Sep 4, 2026 09:00-13:00 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:43 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:43 EDT
Apricot Monthly Maintenance - Canada and US Sep 7, 2026 01:00-05:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:45 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:45 EDT
EA and NGP VAN Monthly Maintenance Sep 19, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:26 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:26 EDT
EA and NGP VAN Monthly Maintenance Sep 20, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:27 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:27 EDT
EA and NGP VAN Monthly Maintenance Sep 21, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:27 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:27 EDT
Apricot AU Monthly Maintenance Oct 2, 2026 09:00-13:00 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:36 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:36 EDT
Apricot Monthly Maintenance - Canada and US Oct 5, 2026 01:00-05:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:45 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:45 EDT
Apricot AU Monthly Maintenance Oct 30, 2026 09:00-13:00 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:37 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:37 EDT
Apricot Monthly Maintenance - Canada and US Nov 2, 2026 01:00-05:00 EST
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:46 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:46 EDT
EA and NGP VAN Monthly Maintenance Nov 14, 2026 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:28 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:28 EDT
EA and NGP VAN Monthly Maintenance Nov 15, 2026 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:28 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:28 EDT
EA and NGP VAN Monthly Maintenance Nov 16, 2026 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:29 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:29 EDT
Apricot AU Monthly Maintenance Dec 4, 2026 09:00-13:00 EST
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:37 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:37 EDT
Apricot Monthly Maintenance - Canada and US Dec 7, 2026 01:00-05:00 EST
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:47 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:47 EDT
EA and NGP VAN Monthly Maintenance Dec 19, 2026 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:29 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:29 EDT
EA and NGP VAN Monthly Maintenance Dec 20, 2026 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:30 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:30 EDT
EA and NGP VAN Monthly Maintenance Dec 21, 2026 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:30 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:30 EDT