Investigating - We are currently investigating an issue affecting NGP where data entered or updated today is not being reflected on disclosure reports for some users. We will provide an update as soon as possible.
Jun 18, 2026 - 12:10 EDT

About This Site

This page lists all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.

Apricot Operational
90 days ago
100.0 % uptime
Today
ETO Operational
90 days ago
100.0 % uptime
Today
Penelope Operational
90 days ago
99.55 % uptime
Today
EveryAction Operational
90 days ago
100.0 % uptime
Today
NGP VAN Degraded Performance
90 days ago
100.0 % uptime
Today
ActionKit Operational
90 days ago
100.0 % uptime
Today
CyberGrants Operational
90 days ago
100.0 % uptime
Today
WeSpire Operational
90 days ago
100.0 % uptime
Today
Network for Good Operational
90 days ago
99.97 % uptime
Today
Grantmaker Operational
90 days ago
100.0 % uptime
Today
GiveGab Operational
90 days ago
100.0 % uptime
Today
GiveGab Enterprise Operational
90 days ago
100.0 % uptime
Today
Salsa Operational
90 days ago
99.98 % uptime
Today
DonorTrends Operational
90 days ago
100.0 % uptime
Today
Mobilize Operational
90 days ago
99.98 % uptime
Today
Nonprofit Hub Operational
90 days ago
99.82 % uptime
Today
Test Operational
90 days ago
100.0 % uptime
Today
DonorDrive Operational
90 days ago
100.0 % uptime
Today
OneCause Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Donor Drive Monthly Maintenance Jun 19, 2026 21:00 - Jun 20, 2026 01:00 EDT

Donor Drive will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:36 EST

EA and NGP VAN Monthly Maintenance Jun 20, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:35 EST

Salsa Maintenance Jun 21, 2026 01:00-05:00 EDT

Salsa will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jun 05, 2026 - 10:38 EDT

EA and NGP VAN Monthly Maintenance Jun 21, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:35 EST

Salsa Patching Jun 22, 2026 01:00-05:00 EDT

Salsa will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jan 11, 2026 - 20:38 EST

Penelope Critical Maintenance - Canada, US, UK Jun 22, 2026 01:00-05:00 EDT

Penelope in North America and the UK will be undergoing critical maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jun 15, 2026 - 10:46 EDT

CyberGrants Maintenance Jun 28, 2026 03:00-07:00 EDT

CyberGrants will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 13, 2026 - 16:57 EDT

Network for Good Monthly Maintenance Jun 29, 2026 01:00-05:00 EDT

Network for Good will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jan 11, 2026 - 20:36 EST

Apricot AU Monthly Maintenance Jul 3, 2026 09:00-13:00 EDT

Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:35 EDT

OneCause Maintenance Jul 6, 2026 01:00-05:00 EDT

OneCause will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jun 05, 2026 - 10:26 EDT

Apricot Monthly Maintenance - Canada and US Jul 6, 2026 01:00-05:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:44 EDT

NPO Hub, Grantwriter, Grantmaker, and Que Jul 6, 2026 01:00-05:00 EDT

NPO Hub, Grantwriter, Grantmaker, and Que will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jun 05, 2026 - 10:10 EDT

EA and NGP VAN DR drill Jul 9, 2026 06:00-07:30 EDT

EA and NGP VAN are currently undergoing a disaster recovery drill.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jun 08, 2026 - 10:26 EDT

Mobilize Monthly Maintenance Jul 13, 2026 01:00-05:00 EDT

Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 03, 2026 - 11:52 EDT

EA and NGP VAN Monthly Maintenance Jul 18, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:22 EDT

EA and NGP VAN Monthly Maintenance Jul 19, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:23 EDT

EA and NGP VAN Monthly Maintenance Jul 20, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:23 EDT

ETO AU Maintenance Jul 24, 2026 10:00-14:00 EDT

ETO in Australia will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:29 EDT

DonorDrive Monthly Maintenance Jul 24, 2026 21:00 - Jul 25, 2026 01:00 EDT

DonorDrive will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:12 EDT

DonorTrends Maintenance Jul 27, 2026 01:00-05:00 EDT

DonorTrends will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:39 EDT

Network for Good Monthly Maintenance Jul 27, 2026 01:00-05:00 EDT

Network for Good will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:14 EDT

ETO Maintenance - Canada, US Public and US Private Jul 27, 2026 01:00-05:00 EDT

ETO in North America will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:30 EDT

Apricot AU Monthly Maintenance Jul 31, 2026 09:00-13:00 EDT

Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:36 EDT

Apricot Monthly Maintenance - Canada and US Aug 3, 2026 01:00-05:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:48 EDT

CyberGrants Maintenance Aug 10, 2026 01:00-05:00 EDT

CyberGrants will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:32 EDT

Mobilize Monthly Maintenance Aug 10, 2026 01:00-05:00 EDT

Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 03, 2026 - 11:54 EDT

EA and NGP VAN Monthly Maintenance Aug 15, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:24 EDT

EA and NGP VAN Monthly Maintenance Aug 16, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:24 EDT

Give Gab Enterprise Maintenance Aug 17, 2026 01:00-05:00 EDT

Give Gab Enterprise will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:40 EDT

EA and NGP VAN Monthly Maintenance Aug 17, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:26 EDT

Give Gab Maintenance Aug 24, 2026 01:00-05:00 EDT

Give Gab will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:33 EDT

Apricot AU Monthly Maintenance Sep 4, 2026 09:00-13:00 EDT

Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:43 EDT

Apricot Monthly Maintenance - Canada and US Sep 7, 2026 01:00-05:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:45 EDT

Penelope AU maintenance Sep 11, 2026 09:00-13:00 EDT

Penelope in Australia will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jun 05, 2026 - 10:35 EDT

Penelope Maintenance - Canada, US, UK Sep 14, 2026 01:00-05:00 EDT

Penelope in North America and the UK will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Posted on Jun 05, 2026 - 10:36 EDT

Mobilize Monthly Maintenance Sep 14, 2026 01:00-05:00 EDT

Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 03, 2026 - 11:54 EDT

EA and NGP VAN Monthly Maintenance Sep 19, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:26 EDT

EA and NGP VAN Monthly Maintenance Sep 20, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:27 EDT

EA and NGP VAN Monthly Maintenance Sep 21, 2026 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:27 EDT

Apricot AU Monthly Maintenance Oct 2, 2026 09:00-13:00 EDT

Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:36 EDT

Apricot Monthly Maintenance - Canada and US Oct 5, 2026 01:00-05:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:45 EDT

Mobilize Monthly Maintenance Oct 12, 2026 01:00-05:00 EDT

Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 03, 2026 - 11:55 EDT

Apricot AU Monthly Maintenance Oct 30, 2026 09:00-13:00 EDT

Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:37 EDT

Apricot Monthly Maintenance - Canada and US Nov 2, 2026 01:00-05:00 EST

Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:46 EDT

Mobilize Monthly Maintenance Nov 9, 2026 01:00-05:00 EST

Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 03, 2026 - 11:56 EDT

CyberGrants Maintenance Nov 9, 2026 01:00-05:00 EST

CyberGrants will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:32 EDT

EA and NGP VAN Monthly Maintenance Nov 14, 2026 06:00-07:00 EST

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:28 EDT

EA and NGP VAN Monthly Maintenance Nov 15, 2026 06:00-07:00 EST

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:28 EDT

EA and NGP VAN Monthly Maintenance Nov 16, 2026 06:00-07:00 EST

EA and NGP VAN are currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on May 14, 2026 - 16:29 EDT

Give Gab Maintenance Nov 23, 2026 01:00-05:00 EST

Give Gab will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Posted on Jun 05, 2026 - 10:34 EDT
ActionKit
Fetching
Apricot
Fetching
CyberGrants
Fetching
DonorTrends
Fetching
ETO
Fetching
EveryAction
Fetching
GiveGab
Fetching
GiveGab Enterprise
Fetching
Grantmaker
Fetching
Mobilize
Fetching
Network for Good
Fetching
NGP VAN
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Nonprofit Hub
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Penelope
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Salsa
Fetching
WeSpire
Fetching
Jun 18, 2026

Unresolved incident: Newly added or edited data not populating in the disclosure center.

Jun 17, 2026

No incidents reported.

Jun 16, 2026
Completed - The scheduled maintenance has been completed.
Jun 16, 12:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 09:00 EDT
Scheduled - Penelope in Australia will be undergoing Critical maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Jun 15, 12:09 EDT
Resolved - The incident has been successfully resolved.
Jun 16, 11:04 EDT
Update - We are actively working on resolving the issue and expect it to be fully resolved in the next 24 hours.
Jun 15, 12:25 EDT
Identified - The cause of the issue has been identified, and our team is actively implementing a solution.
Jun 15, 01:24 EDT
Investigating - As of 8:00 AM AEST, Penelope is experiencing intermittent disruptions for some users in the Australia and New Zealand regions. We will provide an update and an estimated time for resolution as soon as possible.
Jun 15, 00:46 EDT
Resolved - This incident has been resolved.
Jun 16, 08:59 EDT
Monitoring - There was an issue that resulted in delays with the processing of some scheduled jobs. We are now working on the processing of the pending jobs and expect to be current shortly.
Jun 15, 10:16 EDT
Jun 15, 2026
Completed - The scheduled maintenance has been completed.
Jun 15, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 01:00 EDT
Scheduled - Mobilize will be undergoing regular scheduled maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Jan 11, 20:34 EST
Completed - This maintenance has to be rescheduled. An updated maintenance window will be posted as soon as it is available.
Jun 15, 00:43 EDT
Scheduled - Penelope in North America and the UK will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Jan 11, 20:37 EST
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Resolved - This incident has been resolved.
Jun 12, 09:23 EDT
Monitoring - A fix has been implemented and successfully tested. While the issue has been remediated, we will monitor closely to ensure there is no regression. Please continue to monitor this page for further updates.
Jun 11, 18:03 EDT
Investigating - We are currently aware of an issue when attempting to submit volunteer hours and we are working on a resolution. Please monitor this page for updates.
Jun 11, 16:57 EDT
Jun 11, 2026
Resolved - This incident has been resolved.
Jun 11, 15:53 EDT
Update - We are still working on a resolution to address this issue. We apologize for the impact and appreciate your patience as we continue to implement a fix. Please continue to monitor this page for further updates.
Jun 11, 14:12 EDT
Investigating - We are currently aware of an issue with searching for organizations by address, when logging volunteer hours. This is a top priority and we are working to resolve the issue as soon as possible. Please monitor this page for further updates.
Jun 11, 11:01 EDT
Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026
Completed - The scheduled maintenance has been completed.
Jun 8, 05:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 01:00 EDT
Scheduled - NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.

During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.

Jan 11, 20:34 EST
Completed - The scheduled maintenance has been completed.
Jun 8, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 01:00 EDT
Scheduled - Apricot in North America is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Jan 11, 20:33 EST
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
Completed - The scheduled maintenance has been completed.
Jun 5, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 10:00 EDT
Scheduled - Apricot in Australia is currently undergoing regular monthly maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window

Jan 11, 20:33 EST
Jun 4, 2026

No incidents reported.