Identified - The root cause impacting Apricot slowness has been identified. A fix is scheduled to be deployed later this evening to remediate this issue. We apologize for any inconvenience. Please monitor this page for further updates.
Sep 03, 2026 - 15:40 EDT
Sep 03, 2026 - 15:40 EDT
Investigating - We are aware that some users are currently experiencing slower than usual response times within the application, particularly on pages that rely on our API, such as Users/Roles, as well as with Alert Notifications. Our Engineering Team has identified the issue and is actively working on a resolution. We'll continue to post updates here as we learn more. We apologize for any inconvenience.
Sep 03, 2026 - 15:11 EDT
Sep 03, 2026 - 15:11 EDT
About This Site
This page lists all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.
Apricot
Degraded Performance
ETO
Operational
Penelope
Operational
EveryAction
Operational
NGP VAN
Operational
ActionKit
Operational
CyberGrants
Operational
WeSpire
Operational
Network for Good
Operational
Grantmaker
Operational
GiveGab
Operational
GiveGab Enterprise
Operational
Salsa
Operational
DonorTrends
Operational
Mobilize
Operational
Nonprofit Hub
Operational
Test
Operational
DonorDrive
Operational
OneCause
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
OneCause will undergo scheduled maintenance Aug 3, 2026 01:00-05:00 EDT
OneCause will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:11 EDT
Posted on Jun 30, 2026 - 14:11 EDT
NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Aug 3, 2026 01:00-05:00 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 17:08 EDT
Jun 29, 2026 - 17:08 EDT
Scheduled -
NPO Hub, Grantwriter, Grantmaker, and Que will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Jun 29, 2026 - 16:50 EDT
Jun 29, 2026 - 16:50 EDT
ETO AU will undergo scheduled maintenance Aug 21, 2026 10:00-14:00 EDT
ETO AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT
Posted on Jun 30, 2026 - 14:14 EDT
DonorDrive will undergo scheduled maintenance Aug 21, 2026 21:00 - Aug 22, 2026 01:00 EDT
DonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:10 EDT
Posted on Jun 30, 2026 - 14:10 EDT
ETO - Canada, US Public, and US Private will undergo scheduled maintenance Aug 24, 2026 01:00-05:00 EDT
ETO - Canada, US Public, and US Private will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT
Posted on Jun 30, 2026 - 14:14 EDT
Network for Good will undergo scheduled maintenance Aug 24, 2026 01:00-05:00 EDT
Network for Good will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:11 EDT
Posted on Jun 30, 2026 - 14:11 EDT
Apricot AU Monthly Maintenance Sep 4, 2026 09:00-13:00 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:43 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:43 EDT
OneCause will undergo scheduled maintenance Sep 7, 2026 01:00-05:00 EDT
OneCause will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT
Posted on Jun 30, 2026 - 14:14 EDT
NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Sep 7, 2026 01:00-05:00 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 17:21 EDT
Jun 29, 2026 - 17:21 EDT
Scheduled -
NPO Hub, Grantwriter, Grantmaker, and Que will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Jun 29, 2026 - 17:16 EDT
Jun 29, 2026 - 17:16 EDT
Apricot Monthly Maintenance - Canada and US Sep 7, 2026 01:00-05:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:45 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:45 EDT
Penelope AU maintenance Sep 11, 2026 09:00-13:00 EDT
Penelope in Australia will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 05, 2026 - 10:35 EDT
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 05, 2026 - 10:35 EDT
Mobilize Monthly Maintenance Sep 14, 2026 01:00-05:00 EDT
Mobilize will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 03, 2026 - 11:54 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 03, 2026 - 11:54 EDT
Penelope Maintenance - Canada, US, UK Sep 14, 2026 01:00-05:00 EDT
Penelope in North America and the UK will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 05, 2026 - 10:36 EDT
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 05, 2026 - 10:36 EDT
DonorDrive will undergo scheduled maintenance Sep 18, 2026 21:00 - Sep 19, 2026 01:00 EDT
DonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:10 EDT
Posted on Jun 30, 2026 - 14:10 EDT
EA and NGP VAN Monthly Maintenance Sep 19, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:26 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:26 EDT
ActionKit will undergo scheduled maintenance Sep 19, 2026 23:30 - Sep 20, 2026 01:30 EDT
ActionKit will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT
Posted on Jun 30, 2026 - 14:14 EDT
EA and NGP VAN Monthly Maintenance Sep 20, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:27 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:27 EDT
EA and NGP VAN Monthly Maintenance Sep 21, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:27 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:27 EDT
ETO AU will undergo scheduled maintenance Sep 25, 2026 10:00-14:00 EDT
ETO AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:15 EDT
Posted on Jun 30, 2026 - 14:15 EDT
ETO - Canada, US Public, and US Private will undergo scheduled maintenance Sep 28, 2026 01:00-05:00 EDT
ETO - Canada, US Public, and US Private will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT
Posted on Jun 30, 2026 - 14:14 EDT
Network for Good will undergo scheduled maintenance Sep 28, 2026 01:00-05:00 EDT
Network for Good will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:11 EDT
Posted on Jun 30, 2026 - 14:11 EDT
Apricot AU Monthly Maintenance Oct 2, 2026 09:00-13:00 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:36 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:36 EDT
Apricot Monthly Maintenance - Canada and US Oct 5, 2026 01:00-05:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:45 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:45 EDT
NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Oct 5, 2026 01:00-05:00 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 17:22 EDT
Jun 29, 2026 - 17:22 EDT
Scheduled -
NPO Hub, Grantwriter, Grantmaker, and Que will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Jun 29, 2026 - 17:20 EDT
Jun 29, 2026 - 17:20 EDT
OneCause will undergo scheduled maintenance Oct 5, 2026 01:00-05:00 EDT
OneCause will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT
Posted on Jun 30, 2026 - 14:14 EDT
Mobilize Monthly Maintenance Oct 12, 2026 01:00-05:00 EDT
Mobilize will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 03, 2026 - 11:55 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 03, 2026 - 11:55 EDT
DonorDrive will undergo scheduled maintenance Oct 22, 2026 21:00 - Oct 24, 2026 01:00 EDT
DonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:10 EDT
Posted on Jun 30, 2026 - 14:10 EDT
ETO AU will undergo scheduled maintenance Oct 23, 2026 10:00-14:00 EDT
ETO AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:15 EDT
Posted on Jun 30, 2026 - 14:15 EDT
Network for Good will undergo scheduled maintenance Oct 26, 2026 01:00-05:00 EDT
Network for Good will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:11 EDT
Posted on Jun 30, 2026 - 14:11 EDT
ETO - Canada, US Public, and US Private will undergo scheduled maintenance Oct 26, 2026 02:00-06:00 EDT
ETO - Canada, US Public, and US Private will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT
Posted on Jun 30, 2026 - 14:14 EDT
Apricot AU Monthly Maintenance Oct 30, 2026 09:00-13:00 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:37 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:37 EDT
NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Nov 2, 2026 01:00-05:00 EST
Update -
We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 17:22 EDT
Jun 29, 2026 - 17:22 EDT
Scheduled -
NPO Hub, Grantwriter, Grantmaker, and Que will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Jun 29, 2026 - 17:21 EDT
Jun 29, 2026 - 17:21 EDT
Apricot - Canada and US will undergo scheduled maintenance Nov 2, 2026 01:00-05:00 EST
Apricot - Canada and US will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:15 EDT
Posted on Jun 30, 2026 - 14:15 EDT
Apricot Monthly Maintenance - Canada and US Nov 2, 2026 01:00-05:00 EST
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:46 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:46 EDT
OneCause will undergo scheduled maintenance Nov 2, 2026 01:00-05:00 EST
OneCause will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT
Posted on Jun 30, 2026 - 14:14 EDT
CyberGrants Maintenance Nov 7, 2026 01:00-05:00 EST
CyberGrants will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 05, 2026 - 10:32 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 05, 2026 - 10:32 EDT
Mobilize will undergo scheduled maintenance Nov 9, 2026 01:00-05:00 EST
Mobilize will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:10 EDT
Posted on Jun 30, 2026 - 14:10 EDT
EA and NGP VAN Monthly Maintenance Nov 14, 2026 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:28 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:28 EDT
EA and NGP VAN Monthly Maintenance Nov 15, 2026 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:28 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:28 EDT
EA and NGP VAN Monthly Maintenance Nov 16, 2026 06:00-07:00 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:29 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:29 EDT
DonorDrive will undergo scheduled maintenance Nov 19, 2026 21:00 - Nov 21, 2026 01:00 EST
DonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:10 EDT
Posted on Jun 30, 2026 - 14:10 EDT
Network for Good will undergo scheduled maintenance Nov 23, 2026 01:00-05:00 EST
Network for Good will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:11 EDT
Posted on Jun 30, 2026 - 14:11 EDT
Give Gab Maintenance Nov 23, 2026 01:00-05:00 EST
Give Gab will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 05, 2026 - 10:34 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 05, 2026 - 10:34 EDT
ETO AU will undergo scheduled maintenance Nov 27, 2026 10:00-14:00 EST
ETO AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:15 EDT
Posted on Jun 30, 2026 - 14:15 EDT
ETO - Canada, US Public, and US Private will undergo scheduled maintenance Nov 29, 2026 01:00-05:00 EST
ETO - Canada, US Public, and US Private will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT
Posted on Jun 30, 2026 - 14:14 EDT
Apricot AU will undergo scheduled maintenance Dec 4, 2026 09:00-13:00 EST
Apricot AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:15 EDT
Posted on Jun 30, 2026 - 14:15 EDT
OneCause will undergo scheduled maintenance Dec 7, 2026 01:00-05:00 EST
OneCause will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:14 EDT
Posted on Jun 30, 2026 - 14:14 EDT
Apricot Monthly Maintenance - Canada and US Dec 7, 2026 01:00-05:00 EST
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:47 EDT
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 14, 2026 - 16:47 EDT
Apricot - Canada and US will undergo scheduled maintenance Dec 7, 2026 01:00-05:00 EST
Apricot - Canada and US will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jun 30, 2026 - 14:15 EDT
Posted on Jun 30, 2026 - 14:15 EDT
NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance Dec 7, 2026 01:00-05:00 EST
Update -
We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 17:22 EDT
Jun 29, 2026 - 17:22 EDT
Scheduled -
NPO Hub, Grantwriter, Grantmaker, and Que will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Jun 29, 2026 - 17:21 EDT
Jun 29, 2026 - 17:21 EDT
