All Systems Operational

About This Site

This page list all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.

Uptime over the past 90 days. View historical uptime.
Apricot Operational
90 days ago
100.0 % uptime
Today
ETO Operational
90 days ago
99.97 % uptime
Today
Penelope Operational
90 days ago
100.0 % uptime
Today
EveryAction Operational
90 days ago
100.0 % uptime
Today
NGP VAN Operational
90 days ago
100.0 % uptime
Today
CyberGrants Operational
90 days ago
99.97 % uptime
Today
Network for Good Operational
90 days ago
99.94 % uptime
Today
GiveGab Operational
90 days ago
100.0 % uptime
Today
GiveGab Enterprise Operational
90 days ago
100.0 % uptime
Today
Salsa Operational
90 days ago
100.0 % uptime
Today
DonorTrends Operational
90 days ago
100.0 % uptime
Today
Mobilize Operational
90 days ago
100.0 % uptime
Today
ActionKit Operational
90 days ago
100.0 % uptime
Today
WeSpire Operational
90 days ago
100.0 % uptime
Today
Nonprofit Hub ? Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

EA and NGP VAN Monthly Maintenance Nov 15, 2025 06:00-07:00 EST

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 04, 2025 - 11:39 EDT

CyberGrants Patching Nov 15, 2025 21:00 - Nov 16, 2025 01:00 EST

CyberGrants will be undergoing regular scheduled maintenance on 2025-11-16 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 04, 2025 - 11:40 EDT

EA and NGP VAN Monthly Maintenance Nov 16, 2025 06:00-07:00 EST

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 04, 2025 - 11:39 EDT

EA and NGP VAN Monthly Maintenance Nov 17, 2025 06:00-07:00 EST

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 04, 2025 - 11:40 EDT

EA and NGP VAN Maintenance Nov 19, 2025 06:00-07:00 EST

EA and NGP VAN are currently undergoing maintenance.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Nov 10, 2025 - 16:52 EST

Cybergrants System Maintenance Nov 22, 2025 08:00-10:00 EST

Cybergrants will be undergoing critical system testing on 2025-11-22 from 8:00am to 10:00am EST.

During this time users may encounter some lag or slowness in the application.
Posted on Oct 16, 2025 - 09:21 EDT

Apricot AU Monthly Maintenance Dec 5, 2025 09:00-13:00 EST

Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on Jun 04, 2025 - 11:42 EDT

Network for Good Monthly Maintenance Dec 6, 2025 21:00 - Dec 7, 2025 01:00 EST

Network for Good will be undergoing regular scheduled maintenance on 2025-12-07 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 04, 2025 - 11:41 EDT

Penelope AU maintenance Dec 12, 2025 13:03-17:03 EST

Penelope in Australia will be undergoing regular scheduled maintenance on 2025-12-12 from from 2pm-6pm UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Oct 01, 2025 - 20:27 EDT

Penelope Maintenance - Canada, US, UK Dec 13, 2025 21:00 - Dec 14, 2025 01:00 EST

Penelope in North America and the UK will be undergoing regular scheduled maintenance on 2025-12-14 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Oct 01, 2025 - 20:28 EDT

Mobilize Monthly Maintenance Dec 13, 2025 21:00-23:00 EST

Mobilize will be undergoing regular scheduled maintenance on 2025-12-14 from 1am-3am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 04, 2025 - 11:43 EDT

EA and NGP VAN Monthly Maintenance Dec 20, 2025 06:00-07:00 EST

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 04, 2025 - 11:45 EDT

Salsa Quarterly Patching Dec 20, 2025 21:00 - Dec 21, 2025 01:00 EST

Salsa will be undergoing regular scheduled maintenance on 2025-12-21 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 04, 2025 - 11:43 EDT

EA and NGP VAN Monthly Maintenance Dec 21, 2025 06:00-07:00 EST

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 04, 2025 - 11:45 EDT

EA and NGP VAN Monthly Maintenance Dec 22, 2025 06:00-07:00 EST

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 04, 2025 - 11:45 EDT
System Metrics Month Week Day
ActionKit Uptime
Fetching
Apricot Uptime
Fetching
CyberGrants Uptime
Fetching
DonorTrends Uptime
Fetching
ETO Uptime
Fetching
EveryAction Uptime
Fetching
Mobilize Uptime
Fetching
NGP VAN Uptime
Fetching
Nonprofit Hub Uptime
Fetching
Penelope Uptime
Fetching
WeSpire Uptime
Fetching
Nov 13, 2025

No incidents reported today.

Nov 12, 2025

No incidents reported.

Nov 11, 2025
Critical Maintenance - ETO
Completed - The scheduled maintenance has been completed.
Nov 11, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 16:00 EST
Scheduled - ETO will be undergoing critical maintenance today from 3-5pm CDT.

During this time users may encounter intermittent slowness. Users are recommended to be patient and to try their operation again if they encounter errors during the maintenance window.
Nov 11, 13:00 EST
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025
Mobilize Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Nov 8, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 21:00 EST
Scheduled - Mobilize will be undergoing regular scheduled maintenance on 2025-11-09 from 1am-3am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jun 4, 11:39 EDT
Nov 7, 2025
Connection Errors Reported for CyberGrants
Resolved - This incident has been resolved.
Nov 7, 16:08 EST
Monitoring - We have implemented a fix to address the specific issue and we are actively monitoring to ensure there are no regression. Please continue to monitor this page for further updates.
Nov 7, 12:45 EST
Investigating - We have received reported issues regarding connection errors in CyberGrants. We are actively investigation as a top priority and apologize for any inconvenience this may cause. Please continue to monitor this page for further updates.
Nov 7, 10:14 EST
Nov 6, 2025
Critical Maintenance - EA and NGP VAN
Completed - The scheduled maintenance has been completed.
Nov 6, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 06:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Oct 21, 11:58 EDT
Scheduled - EA and NGP VAN will be undergoing critical maintenance on 2025-11-06 from 6-8am EDT.

During this maintenance, users may encounter slowness or intermittent errors. They are advised to try their action again or wait until the end of the maintenance window.
Oct 20, 06:25 EDT
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025
CyberGrants System Maintenance
Completed - The scheduled maintenance has been completed.
Nov 2, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 08:00 EST
Scheduled - Cybergrants will be undergoing critical system testing on 2025-11-02 from 8:00am to 10:00am EST.
During this time users may encounter some lag or slowness in the application.
Oct 16, 09:15 EDT
Critical Maintenance - Cybergrants
Completed - The scheduled maintenance has been completed.
Nov 2, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 01:00 EDT
Scheduled - Cybergrants will be undergoing critical maintenance on 2025-01-02 from 1:00 to 5:00 EDT.

During this maintenance, users may find the application unavailable for periods of time or may encounter intermittent errors. They are advised to try their action again or wait until the end of the maintenance window.
Oct 16, 09:19 EDT
Apricot Monthly Maintenance - Canada and US
Completed - The scheduled maintenance has been completed.
Nov 2, 01:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 21:00 EDT
Scheduled - Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
Jun 4, 11:38 EDT
Nov 1, 2025
Oct 31, 2025
Apricot AU Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Oct 31, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 09:00 EDT
Scheduled - Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Jun 4, 11:38 EDT
Oct 30, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage