This page list all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.
Apricot
Operational
90 days ago
99.97
% uptime
Today
ETO
Operational
90 days ago
99.97
% uptime
Today
Penelope
Operational
90 days ago
100.0
% uptime
Today
EveryAction
Operational
90 days ago
99.95
% uptime
Today
NGP VAN
Operational
90 days ago
99.95
% uptime
Today
ActionKit
Operational
90 days ago
100.0
% uptime
Today
CyberGrants
Operational
90 days ago
99.95
% uptime
Today
WeSpire
Operational
90 days ago
99.95
% uptime
Today
Network for Good
Operational
90 days ago
99.96
% uptime
Today
Grantmaker
Operational
90 days ago
100.0
% uptime
Today
GiveGab
Operational
90 days ago
99.95
% uptime
Today
GiveGab Enterprise
Operational
90 days ago
99.95
% uptime
Today
Salsa
Operational
90 days ago
100.0
% uptime
Today
DonorTrends
Operational
90 days ago
99.97
% uptime
Today
Mobilize
Operational
90 days ago
99.97
% uptime
Today
Nonprofit Hub
Operational
90 days ago
99.97
% uptime
Today
Test
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Mobilize will be undergoing scheduled database maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Feb 11, 2026 - 09:28 EST
Donor Drive will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 19:57 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 19:58 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 19:58 EST
Network for Good will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:04 EST
Give Gab will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:04 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Feb 11, 2026 - 09:31 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:00 EST
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:07 EST
CyberGrants will be undergoing some critical maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Feb 03, 2026 - 09:22 EST
NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window. Posted on
Jan 11, 2026 - 20:07 EST
One Cause will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window. Posted on
Jan 11, 2026 - 20:08 EST
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:07 EST
Penelope in Australia will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window. Posted on
Jan 11, 2026 - 20:09 EST
Mobilize will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:08 EST
Penelope in North America and the UK will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window. Posted on
Jan 11, 2026 - 20:09 EST
Salsa will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window. Posted on
Jan 11, 2026 - 20:10 EST
Donor Drive will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:10 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:11 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:11 EST
Network for Good will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:12 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:12 EST
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:13 EST
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:14 EST
One Cause will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window. Posted on
Jan 11, 2026 - 20:14 EST
NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window. Posted on
Jan 11, 2026 - 20:14 EST
Mobilize will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:15 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:17 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:17 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:18 EST
ETO in Australia will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:21 EST
Donor Drive will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:16 EST
Network for Good will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:18 EST
ETO in North America will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:21 EST
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:22 EST
One Cause will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window. Posted on
Jan 11, 2026 - 20:30 EST
NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window. Posted on
Jan 11, 2026 - 20:23 EST
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:23 EST
Mobilize will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:27 EST
CyberGrants will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:25 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:27 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:27 EST
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:27 EST
Donor Drive will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:26 EST
Network for Good will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:26 EST
Give Gab will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:25 EST
One Cause will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window. Posted on
Jan 11, 2026 - 20:34 EST
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jan 11, 2026 - 20:33 EST
Resolved -
This incident has been resolved.
Feb 12, 12:06 EST
Update -
We are continuing to monitor for any further issues.
Feb 12, 10:12 EST
Monitoring -
A fix has been implemented and reports are now running without issue. We will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.
Feb 12, 10:11 EST
Investigating -
We are aware of widespread errors being experienced when running Reports and are looking into this as our top priority. Please continue to monitor this page for further updates.
Feb 12, 09:58 EST
Resolved -
As of 11:36 AM ET, the earlier issue with newly created users receiving blank ActionID invitations has been resolved. We are continuing to monitor for any further issues.
Feb 11, 11:39 EST
Identified -
We have identified the issue with newly created users receiving a blank ActionID email and are working to implement a fix.
Feb 11, 11:20 EST
Investigating -
We are currently investigating an issue that is causing newly created users to receive an ActionID email with no content. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
Feb 11, 10:25 EST
Resolved -
The incident has been successfully resolved.
Feb 10, 16:54 EST
Update -
As of 3:18 PM EST, all systems are back online and are being actively monitored. Our checks confirm that URLs are responding and DNS resolution has been restored.
Feb 10, 15:36 EST
Update -
The upstream provider has indicated that most services have been restored, and conditions are stabilizing for GiveGab Enterprise customers. Due to DNS propagation, some intermittent errors may still occur as updates continue to propagate globally. We are still observing occasional DNS resolution errors, though they are now significantly less frequent and may not be noticeable to customers.
Feb 10, 15:06 EST
Monitoring -
We are aware that GiveGab Enterprise may be experiencing intermittent loading issues. This appears to be related to an issue with a downstream service provider. Our team is actively investigating and monitoring system performance. We will provide updates as more information becomes available.
Feb 10, 13:43 EST
Resolved -
As of 9:56 AM ET, we have resolved the earlier issue that caused some users to be unable to log in. We are continuing to monitor for any further issues.
Feb 10, 09:59 EST
Investigating -
We are currently investigating an issue that is causing some users to be unable to login. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
Feb 10, 09:48 EST
Resolved -
The issue causing system slowness has been resolved. System performance has returned to normal, and we are continuing to monitor to ensure stability.
Feb 9, 16:58 EST
Investigating -
We are currently investigating reports of slowness impacting parts of the system. Our team is actively reviewing system performance and working to identify the underlying cause.
Feb 9, 15:53 EST
Completed -
The scheduled maintenance has been completed.
Feb 9, 05:01 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 01:01 EST
Scheduled -
Mobilize will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jan 11, 20:05 EST
Completed -
The scheduled maintenance has been completed.
Feb 9, 05:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 01:00 EST
Scheduled -
CyberGrants will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jan 11, 19:57 EST
Completed -
The scheduled maintenance has been completed.
Feb 2, 05:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 01:01 EST
Scheduled -
One Cause will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Jan 11, 19:56 EST
Completed -
The scheduled maintenance has been completed.
Feb 2, 03:23 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 01:00 EST
Scheduled -
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jan 11, 19:52 EST
Completed -
The scheduled maintenance has been completed.
Feb 2, 03:23 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 01:00 EST
Scheduled -
NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Jan 11, 19:54 EST
Completed -
The scheduled maintenance has been completed.
Feb 2, 02:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 00:00 EST
Scheduled -
Wespire will be undergoing emergency maintenance on Feb 2, 2026 from 12-2am EST.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jan 27, 09:52 EST
Completed -
The scheduled maintenance has been completed.
Jan 30, 14:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 10:00 EST
Scheduled -
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Jan 11, 19:47 EST