Deluxe has confirmed this is a maintenance issue they are actively working on. Functionality is beginning to be restored for merchant accounts. We are continuing to monitor the situation.
Posted Nov 14, 2026 - 16:28 EST
Update
We are continuing to investigate this issue.
Posted Nov 14, 2026 - 15:55 EST
Investigating
Deluxe Merchant Services is currently experience a system outage for FirstPay. This is affecting all payments from processing as well as cards being saved to supporter accounts. Deluxe is actively working on a fix and is hopeful to have this resolved shortly. All OneCause software is functioning properly.