Apricot: General Slowness Being Investigated

Resolved

This incident has been resolved.
Posted Sep 04, 2026 - 12:41 EDT

Monitoring

A fix was deployed last evening. We will continue to monitor closely to ensure there is no further issues. Please continue to monitor this page for further updates.
Posted Sep 04, 2026 - 05:11 EDT

Identified

The root cause impacting Apricot slowness has been identified. A fix is scheduled to be deployed later this evening to remediate this issue. We apologize for any inconvenience. Please monitor this page for further updates.
Posted Sep 03, 2026 - 15:40 EDT

Investigating

We are aware that some users are currently experiencing slower than usual response times within the application, particularly on pages that rely on our API, such as Users/Roles, as well as with Alert Notifications. Our Engineering Team has identified the issue and is actively working on a resolution. We'll continue to post updates here as we learn more. We apologize for any inconvenience.
Posted Sep 03, 2026 - 15:11 EDT
This incident affected: Apricot.