This page list all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.
Apricot
Operational
90 days ago
100.0
% uptime
Today
ETO
Operational
90 days ago
100.0
% uptime
Today
Penelope
Operational
90 days ago
100.0
% uptime
Today
EveryAction
Operational
90 days ago
100.0
% uptime
Today
NGP VAN
Operational
90 days ago
99.98
% uptime
Today
CyberGrants
Operational
90 days ago
100.0
% uptime
Today
Network for Good
Operational
90 days ago
100.0
% uptime
Today
GiveGab
Operational
90 days ago
100.0
% uptime
Today
GiveGab Enterprise
Operational
90 days ago
100.0
% uptime
Today
Salsa
Operational
90 days ago
100.0
% uptime
Today
DonorTrends
Operational
90 days ago
100.0
% uptime
Today
Mobilize
Operational
90 days ago
100.0
% uptime
Today
ActionKit
Operational
90 days ago
100.0
% uptime
Today
WeSpire
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC. Posted on
Dec 18, 2024 - 09:03 EST
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC. Posted on
Dec 18, 2024 - 09:03 EST
Donor Drive will be undergoing regular scheduled maintenance on 2025-04-13 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 13:13 EST
Mobilize will be undergoing regular scheduled maintenance on 2025-04-13 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 13:16 EST
ActionKit will be undergoing regular scheduled maintenance on 2025-04-20 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 13:23 EST
ETO in Australia will be undergoing regular scheduled maintenance on 2025-04-25 from 2pm-6pm UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 13:28 EST
Network for Good will be undergoing regular scheduled maintenance on 2025-04-27 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 13:19 EST
ETO in North America will be undergoing regular scheduled maintenance on 2025-04-27 from 1am - 5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 13:28 EST
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC. Posted on
Dec 18, 2024 - 09:04 EST
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC. Posted on
Dec 18, 2024 - 09:02 EST
Donor Drive will be undergoing regular scheduled maintenance on 2025-05-11 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 13:13 EST
Mobilize will be undergoing regular scheduled maintenance on 2025-05-11 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 13:16 EST
Give Gab will be undergoing regular scheduled maintenance on 2025-05-11 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 14:13 EST
CyberGrants will be undergoing regular scheduled maintenance on 2025-05-25 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 13:30 EST
WeSpire will be undergoing regular scheduled maintenance on 2025-06-01 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 14:18 EST
Network for Good will be undergoing regular scheduled maintenance on 2025-06-01 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 13:19 EST
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC. Posted on
Dec 18, 2024 - 09:05 EST
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC. Posted on
Dec 18, 2024 - 09:05 EST
Penelope in Australia will be undergoing regular scheduled maintenance on 2025-06-13 from from 2pm-6pm UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 14:16 EST
Give Gab Enterprise will be undergoing regular scheduled maintenance on 2025-06-14 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 14:14 EST
Mobilize will be undergoing regular scheduled maintenance on 2025-06-14 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 13:17 EST
Donor Drive will be undergoing regular scheduled maintenance on 2025-06-14 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 13:13 EST
Penelope in North America and the UK will be undergoing regular scheduled maintenance on 2025-06-15 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 14:17 EST
Salsa will be undergoing regular scheduled maintenance on 2025-06-22 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 13:32 EST
Network for Good will be undergoing regular scheduled maintenance on 2025-06-28 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 13:20 EST
DonorTrends will be undergoing regular scheduled maintenance on 2025-07-27 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Dec 27, 2024 - 14:18 EST
Completed -
The scheduled maintenance has been completed.
Mar 30, 01:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 21:00 EDT
Scheduled -
Network for Good will be undergoing regular scheduled maintenance on 2025-03-30 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Dec 27, 13:19 EST
Resolved -
The issue has been resolved and all impacted DAF payments have now been successfully transmitted.
Mar 28, 11:55 EDT
Investigating -
An issue has been identified that has impacted the transmission of a few recent CGDS feeds for payments from the DAF account. While the development team is actively troubleshooting and addressing the issue, the team is also working on processing payments that may have been delayed/impacted by this issue. Please continue to monitor this page for further updates.
Mar 28, 10:45 EDT
Completed -
The scheduled maintenance has been completed.
Mar 23, 01:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 21:01 EDT
Scheduled -
ETO will be undergoing regular scheduled maintenance on from March 22nd 9:00pm to March 23rd 1:00am EST. During this time users may encounter intermittent errors. They are advised to try again or wait until the end of the maintenance window.
Mar 3, 14:26 EST
Completed -
The scheduled maintenance has been completed.
Mar 23, 01:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 21:00 EDT
Scheduled -
Salsa will be undergoing regular scheduled maintenance on 2025-03-23 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Dec 27, 13:32 EST
Completed -
The scheduled maintenance has been completed.
Mar 20, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 06:00 EDT
Scheduled -
We will perform maintenance work affecting contribution processing on March 20, 2025 from 6 am to 8 am Eastern. Please note that your database will remain online, and this work does not otherwise affect system access, performance, or administration - and supporters will still be able to make donations. However, it will result in contribution processing being delayed for the duration of the maintenance window.
Mar 13, 11:58 EDT