This page list all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.
Apricot
Operational
90 days ago
100.0
% uptime
Today
ETO
Operational
90 days ago
100.0
% uptime
Today
Penelope
Operational
90 days ago
100.0
% uptime
Today
EveryAction
Operational
90 days ago
100.0
% uptime
Today
NGP VAN
Operational
90 days ago
100.0
% uptime
Today
CyberGrants
Operational
90 days ago
100.0
% uptime
Today
Network for Good
Operational
90 days ago
100.0
% uptime
Today
GiveGab
Operational
90 days ago
100.0
% uptime
Today
GiveGab Enterprise
Operational
90 days ago
100.0
% uptime
Today
Salsa
Operational
90 days ago
100.0
% uptime
Today
DonorTrends
Operational
90 days ago
100.0
% uptime
Today
Mobilize
Operational
90 days ago
100.0
% uptime
Today
ActionKit
Operational
90 days ago
100.0
% uptime
Today
WeSpire
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Wespire will be undergoing regular scheduled maintenance on Oct 30 from 10:00pm to 11:30pm EDT. During this time the application may be intermittently unavailable or users may encounter errors. Posted on
Oct 23, 2024 - 08:48 EDT
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC. Posted on
Jun 11, 2024 - 17:16 EDT
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC. Posted on
Jun 11, 2024 - 17:17 EDT
Penelope in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 2nd Friday of the month from 2pm-6pm UTC. Posted on
Jun 11, 2024 - 17:24 EDT
Penelope in North America and the UK is currently undergoing regular monthly maintenance. Maintenance occurs on the 2nd Saturday of the month from 1am-5am UTC. Posted on
Jun 11, 2024 - 17:24 EDT
ETO in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Friday of the month from 2pm-6pm UTC. Posted on
Jun 11, 2024 - 17:21 EDT
ETO in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Saturday of the month from 1am - 5am UTC. Posted on
Jun 11, 2024 - 17:21 EDT
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC. Posted on
Jun 11, 2024 - 17:17 EDT
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC. Posted on
Aug 07, 2024 - 08:07 EDT
Penelope in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 2nd Friday of the month from 2pm-6pm UTC. Posted on
Jun 11, 2024 - 17:24 EDT
Penelope in North America and the UK is currently undergoing regular monthly maintenance. Maintenance occurs on the 2nd Saturday of the month from 1am-5am UTC. Posted on
Jun 11, 2024 - 17:24 EDT
ETO in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Friday of the month from 2pm-6pm UTC. Posted on
Jun 11, 2024 - 17:22 EDT
ETO in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Saturday of the month from 1am - 5am UTC. Posted on
Jun 11, 2024 - 17:22 EDT
Resolved -
Tonight's earlier issue that impacted some Online Actions forms is now resolved.
Oct 28, 20:02 EDT
Identified -
The issue has been identified, and a fix is being implemented.
Oct 28, 19:51 EDT
Update -
We are continuing to investigate this issue.
Oct 28, 19:08 EDT
Investigating -
We are currently investigating an issue that is impacting some Online Actions forms from loading. We are working to identify and fix the underlying issue.
Oct 28, 18:55 EDT
Completed -
The scheduled maintenance has been completed.
Oct 27, 01:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 21:00 EDT
Scheduled -
ETO in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Saturday of the month from 1am - 5am UTC.
Jun 11, 17:21 EDT
Completed -
The scheduled maintenance has been completed.
Oct 25, 14:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 10:00 EDT
Scheduled -
ETO in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 4th Friday of the month from 2pm-6pm UTC.
Jun 11, 17:21 EDT
Completed -
The scheduled maintenance has been completed.
Oct 19, 03:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 01:30 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Oct 10, 15:05 EDT
Scheduled -
On Sat, Oct 19 at 1:30am EDT, Salsa systems will be undergoing system maintenance. During this time, Salsa customers may experience their platform being unavailable for a maximum of two hours. There should be no impact on data. Salsa customers do not need to do anything before, during, or after this maintenance.
Oct 9, 14:39 EDT
Resolved -
We have verified our upstream provider's fix was successful. We have requeued and sent any scheduled Targeted Emails impacted by their issue this morning. Please reach out through normal support channels if you have any further issues or concerns.
Oct 15, 12:41 EDT
Identified -
Our upstream provider has implemented a fix. We are currently working to requeue any email messages impacted by their issue.
Oct 15, 11:19 EDT
Investigating -
Due to an issue with an upstream provider, Targeted Email messages, sample messages, and Online Actions Confirmation Emails are currently unable to send. As soon as this provider is operational again, we will requeue and send email messages.
Oct 15, 11:09 EDT
Resolved -
This morning's earlier issue that impacted a subset of users exports has been resolved. If you encountered an error, please try your export again.
Oct 15, 10:01 EDT
Investigating -
We are currently investigating an issue that is impacting some users' ability to export from the system.
Oct 15, 09:52 EDT