All Systems Operational

About This Site

This page list all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.

Uptime over the past 90 days. View historical uptime.
Apricot Operational
90 days ago
100.0 % uptime
Today
ETO Operational
90 days ago
100.0 % uptime
Today
Penelope Operational
90 days ago
100.0 % uptime
Today
EveryAction Operational
90 days ago
100.0 % uptime
Today
NGP VAN Operational
90 days ago
99.96 % uptime
Today
CyberGrants Operational
90 days ago
99.96 % uptime
Today
Network for Good Operational
90 days ago
100.0 % uptime
Today
GiveGab Operational
90 days ago
100.0 % uptime
Today
GiveGab Enterprise Operational
90 days ago
100.0 % uptime
Today
Salsa Operational
90 days ago
100.0 % uptime
Today
DonorTrends Operational
90 days ago
100.0 % uptime
Today
Mobilize Operational
90 days ago
100.0 % uptime
Today
ActionKit Operational
90 days ago
100.0 % uptime
Today
WeSpire Operational
90 days ago
100.0 % uptime
Today
Nonprofit Hub ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Apricot AU Monthly Maintenance Sep 5, 2025 10:00-14:00 EDT

Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on May 28, 2025 - 11:49 EDT

Apricot Monthly Maintenance - Canada and US Sep 6, 2025 21:00 - Sep 7, 2025 01:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
Posted on May 28, 2025 - 11:49 EDT

Mobilize Monthly Maintenance Sep 13, 2025 21:00 - Sep 14, 2025 01:00 EDT

Mobilize will be undergoing regular scheduled maintenance on 2025-09-14 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 28, 2025 - 11:50 EDT

EA and NGP VAN Monthly Maintenance Sep 20, 2025 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on May 28, 2025 - 11:52 EDT

Salsa Patching Sep 20, 2025 21:00 - Sep 21, 2025 01:00 EDT

Salsa will be undergoing regular scheduled maintenance on2025-09-21 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 28, 2025 - 11:51 EDT

EA and NGP VAN Monthly Maintenance Sep 21, 2025 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on May 28, 2025 - 11:52 EDT

EA and NGP VAN Monthly Maintenance Sep 22, 2025 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on May 28, 2025 - 11:52 EDT

Network for Good Monthly Maintenance Sep 27, 2025 21:00 - Sep 28, 2025 01:00 EDT

Network for Good will be undergoing regular scheduled maintenance on 2025-09-28 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on May 28, 2025 - 11:51 EDT

Apricot AU Monthly Maintenance Oct 3, 2025 11:29-15:29 EDT

Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on Jun 04, 2025 - 11:30 EDT

Apricot Monthly Maintenance - Canada and US Oct 4, 2025 21:00 - Oct 5, 2025 01:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
Posted on Jun 04, 2025 - 11:31 EDT

Mobilize Monthly Maintenance Oct 11, 2025 11:30-12:30 EDT

Mobilize will be undergoing regular scheduled maintenance on 2025-10-12 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 04, 2025 - 11:31 EDT

EA and NGP VAN Monthly Maintenance Oct 18, 2025 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 04, 2025 - 11:34 EDT

ActionKit Quarterly Maintenance Oct 18, 2025 21:00 - Oct 19, 2025 01:00 EDT

ActionKit will be undergoing regular scheduled maintenance on 2025-10-19 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 04, 2025 - 11:34 EDT

EA and NGP VAN Monthly Maintenance Oct 19, 2025 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 04, 2025 - 11:34 EDT

EA and NGP VAN Monthly Maintenance Oct 20, 2025 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 04, 2025 - 11:35 EDT

ETO AU Quarterly Patching Oct 24, 2025 09:00-13:00 EDT

ETO in Australia will be undergoing regular scheduled maintenance on 2025-10-24 from 2pm-6pm UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 04, 2025 - 11:36 EDT

Network for Good Monthly Maintenance Oct 25, 2025 21:00 - Oct 26, 2025 01:00 EDT

Network for Good will be undergoing regular scheduled maintenance on 2025-10-26 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 04, 2025 - 11:37 EDT

ETO Quarterly Maintenance - Canada, US Public and US Private Oct 25, 2025 21:00 - Oct 26, 2025 01:00 EDT

ETO in North America will be undergoing regular scheduled maintenance on 2025-10-26 from 1am - 5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 04, 2025 - 11:36 EDT

Apricot AU Monthly Maintenance Oct 31, 2025 09:00-13:00 EDT

Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on Jun 04, 2025 - 11:38 EDT

Apricot Monthly Maintenance - Canada and US Nov 1, 2025 21:00 - Nov 2, 2025 01:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
Posted on Jun 04, 2025 - 11:38 EDT

Mobilize Monthly Maintenance Nov 8, 2025 21:00 - Nov 9, 2025 06:00 EST

Mobilize will be undergoing regular scheduled maintenance on 2025-11-09 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 04, 2025 - 11:39 EDT

EA and NGP VAN Monthly Maintenance Nov 15, 2025 06:00-07:00 EST

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 04, 2025 - 11:39 EDT

CyberGrants Quarterly Patching Nov 15, 2025 21:00 - Nov 16, 2025 01:00 EST

CyberGrants will be undergoing regular scheduled maintenance on 2025-11-16 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 04, 2025 - 11:40 EDT

EA and NGP VAN Monthly Maintenance Nov 16, 2025 06:00-07:00 EST

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 04, 2025 - 11:39 EDT

EA and NGP VAN Monthly Maintenance Nov 17, 2025 06:00-07:00 EST

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 04, 2025 - 11:40 EDT

Apricot AU Monthly Maintenance Dec 5, 2025 09:00-13:00 EST

Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on Jun 04, 2025 - 11:42 EDT

Network for Good Monthly Maintenance Dec 6, 2025 21:00 - Dec 7, 2025 01:00 EST

Network for Good will be undergoing regular scheduled maintenance on 2025-12-07 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 04, 2025 - 11:41 EDT

Mobilize Monthly Maintenance Dec 13, 2025 21:00 - Dec 14, 2025 01:00 EST

Mobilize will be undergoing regular scheduled maintenance on 2025-12-14 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 04, 2025 - 11:43 EDT

EA and NGP VAN Monthly Maintenance Dec 20, 2025 06:00-07:00 EST

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 04, 2025 - 11:45 EDT

Salsa Quarterly Patching Dec 20, 2025 21:00 - Dec 21, 2025 01:00 EST

Salsa will be undergoing regular scheduled maintenance on 2025-12-21 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jun 04, 2025 - 11:43 EDT

EA and NGP VAN Monthly Maintenance Dec 21, 2025 06:00-07:00 EST

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 04, 2025 - 11:45 EDT

EA and NGP VAN Monthly Maintenance Dec 22, 2025 06:00-07:00 EST

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Jun 04, 2025 - 11:45 EDT
System Metrics Month Week Day
ActionKit Uptime
Fetching
Apricot Uptime
Fetching
CyberGrants Uptime
Fetching
DonorTrends Uptime
Fetching
ETO Uptime
Fetching
EveryAction Uptime
Fetching
Mobilize Uptime
Fetching
NGP VAN Uptime
Fetching
Nonprofit Hub Uptime
Fetching
Penelope Uptime
Fetching
Salsa Uptime
Fetching
WeSpire Uptime
Fetching
Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025
Network for Good Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 21:00 EDT
Scheduled - Network for Good will be undergoing regular scheduled maintenance on 2025-08-31 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
May 28, 11:28 EDT
Aug 30, 2025
Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025
CyberGrants Quarterly Patching
Completed - The scheduled maintenance has been completed.
Aug 24, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 21:00 EDT
Scheduled - CyberGrants will be undergoing regular scheduled maintenance on 2025-08-24 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
May 28, 11:27 EDT
Aug 23, 2025
Aug 22, 2025

No incidents reported.

Aug 21, 2025
Intermittent errors and slowness navigating
Resolved - This incident has been resolved.
Aug 21, 17:33 EDT
Monitoring - There was an external network issue that was causing general performance slowness. The issue has been remediated and we are actively monitoring to ensure there are no further issues. Please continue to monitor this page for further updates.
Aug 21, 16:03 EDT
Update - We are aware of increased slowness and intermittent errors affecting the service and our team is actively investigating the issue. We’ll provide updates as more information becomes available.
Aug 21, 15:21 EDT
Investigating - We are aware of increased slowness and intermittent errors affecting the service and our team is actively investigating the issue. We’ll provide updates as more information becomes available.
Aug 21, 14:19 EDT
Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

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